RESUME
A. PARTHASARATHY
No.*B, Rose Land House,
First Cross Street,
Sakthivel Nagar,
Kolathur, E-Mail: ******.*****@*****.***
Chennai – 600 099 Mobile No: 917-***-****
Objective
Desktop Support & Embedded PC Engineer & Asset Management in Industrial Related IT that provides troubleshooting and technical solutions to hardware and software products for the company. Experience is diverse in Embedded PC, workstation, wireless handheld, barcode scanner, and Barcode printer and other printer support. Strong technical knowledge underscores capability to solve customers’ problems very quickly and efficiently.
Experience Summary
Past 7 years working in Industrial IT Environment like Ashok Leyland, Fenner, Ford, and Allison Transmission.
Installing and servicing all types of Desktops(HP, DELL, Assembly), Workstations(HP, DELL), Laptops(HP, DELL, Lenovo, Acer, Toshiba) and Printers(HP, Canon, Brother)
Installing and configuring all Microsoft Operating System like Windows-XP, Windows7 and Windows8, Adobe Readers, SAP Application, CA Asset Portfolio Management, CA Service Desk Manager, AutoCAD 2017 Drawing Software, McAfee and Kaspersky antivirus, Microsoft Outlook.
Coordinating and preparing the Allison Transmission Company Audit for ISO Audit for Quality Management System, Environment, (QMS-EOMS) -Documentation & Support.
Managing and maintaining the NITTTR (Govt. Of India), Ford and Allison Transmission Assets (Asset Management) also coordinating with Preventive Maintenance activities like multiple vendors like HP, DELL and other vendors in all client location, Intermec (Barcode) Printers PM4i & PB50 Models, Psion Scanners, Sanyo Projectors, Extron speakers, Sanyo TV and Full Audio/Video Technology, Video Conference Room also Bridge connections, Bio-Metric Machines (Attendance Reader), Factory Embedded PC like Atlas Copco, Allen Bradley, KUKA PC, Kiosk PC’s.
Rack and Stack installation of HP Servers, Cisco Routers and Switches
Problem Ticket raise with the using of CA Tool (CA – Service Desk Manager), BMC Remedy and Service Now.
Taking Remote calls from Remote software like Team Viewer and Microsoft terminal Server Connection
Degree
Institution
University
Year
Percentage
MBA - IT
Master of Business Administration
Sikkim Manipal University
Sikkim Manipal University (Manipal Group)
2006 - 2008
61%
D.C.T
I.R.T Polytechnic College
DOTE, Tamilnadu
2000 - 2003
85%
HSC
S.S.Hr.Sec.School
Board of Higher Secondary Education, Tamilnadu
1999 - 2000
62%
SSLC
S.S.Hr.Sec.School
Board of Secondary
1997 - 1998
70%
Academic Qualification
Technical Qualification
ITIL Foundation 2011 (V3) certified in IT Service Management
Certificate. No. GR750059312PA
Microsoft Certified Information Technology Professional (MCITP) for
Enterprise Administrator
MCP ID: 8792358
70-640 TS: Windows Server 2008 Active Directory, Configuring
70-642 TS: Windows Server 2008 Network Infrastructure, Configuring
70-643 TS: Windows Server 2008 Applications, Configuring,
70-680 TS: Windows Server 2008, Server Administrator
70-680 TS: Windows 7, Configuring (Client Paper)
Professional Experience
Current Employer: Creation (Authorised HPE service provider) worked as a Desktop Engineer-L3 from 15.07.2016 to till date.
Previous Employer 1: HCL Comnet Limited worked as an Engineer from 28.05.2012 to 13.07.2016.
Previous Employer 2: Maha Electronics Pvt Ltd. (Authorised HP service provider) worked as a Customer Support Engineer from 28.05.2009 to 24.05.2012
Previous Employer 3: Vasanthi Computer worked as a Computer Service Engineer from 20.01.2006 to 26.05.2009
Previous Employer 4: NITTTR (National Institute of Technical Teachers Training and Research), Government of India worked as an Apprentice Trainee (Systems) from 17.01.2005 to 16.01.2006
Previous Employer 5: Apollo Sindhoori Capital Investments Limited worked as an On-Call Support Engineer from 20.04.2004 to 15.01.2005
Previous Employer 6: Vicky Computers worked as a Desktop Support Engineer from 18.04.2003 to 19.04.2004
Personal Information
Father Name : Mr. T.Arulselvan
Sex : Male
Marital Status : Married
Nationality : Indian
Date of Birth : 17.12.1981
Languages known : Tamil, English
Passport. No. : F0310703
Declaration
I hereby declare that the particulars furnished by me are true and correct to the best of my knowledge and belief.
Place : Chennai Signature,
Date :
(A. PARTHASARATHY)