Kristy Gamez
*****************@*******.***
**** ******** ***. ******, **. 75216
OBJECTIVES
I’m seeking a full time position to join an organization that offers a constructive workplace to improve my customer service skills and abilities.
EDUCATION
Sunset High School
2006-2008
G.E.D
2009
EXPERIENCE
New World International Auto Parts
1720 E. State Highway 356 Irving, TX. 75060
February 2014-May 2017
Position: Customer Service Department
Answering phone calls, providing courteous customer service on a daily basis to all customers. Answering emails/messages from Ebay and Amazon. Taking orders over the phone. Scheduling, Pulling, Receiving, and Restocking Inventory.
Auto Plus
10765 Mapleridge Dr. Dallas TX 75238
April 2011-October 2013
Position: Assistant Manager
Assist Manager with tasks including ordering stock from the warehouse, training new staff members, merchandising new season stock, resolving staff conflicts, theft prevention and was in charge of store when the manager was not on duty
Provided prompt and courteous customer service on a daily basis to my customers.
Responsible for complete operational duties of the store.
SKILLS
Bilingual experienced manager who excels at relationship building.
Knowledgeable in providing friendly, thorough customer service to clients, and fellow professionals.
Skilled at problem solving and conflict resolution, and able to help encourage teamwork.
Ability to multi task.
Microsoft Office