Customer Service Manager

Daniel T. Bonanno

**** ******* *****

Pilot Hill, CA 95664

916-***-****

*********@*****.***

OBJECTIVE

Sales and Customer Service

Professional Excellent Communication Works well with Diverse Groups

Experienced Account Manager/Customer Service/Sales and Marketing

Over 20 years of Superior Client Customer Service/Sales Experience

Developed and Implemented Marketing Strategies

Product Development and Budgeting

Recruited/Trained and Managed Staff

Supervised and Monitored Team Performance

Communicate and Accurately Report

Problem Solving

Public Speaking

Extensive Travel

KEY QUALIFICATIONS

Driven and Goal Oriented Strong Customer Service Dependable

Enthusiastic and Confident Driven and Result Oriented Proven Track Record

Strong Verbal and Communication Skills High Level of Integrity and Initiative

Knowledge of Microsoft Word/Excel Strong Sense of Team Commitment

RELIVANT WORK HISTORY

General Manager- Central California Cleaning Supply Inc., North Highlands, CA 062013 - 10/2015

Account Manager- Chemical Technology International (CTI), Rancho Cordova, CA 12/2007- 03/2013

General Manager- Carpet Masters, El Dorado Hills, CA 05/1994 -12/2007

Owner-Operator- Daniel Bonanno Imaging, El Dorado Hills, CA 11/1997- 05/2006

General Manager- Stanley Steamer, Rancho Cordova, CA 05/1992 -05/1994

Forman- Cal Hawaiian Masonry, San Anselmo, CA 04/1987 -04/1992

Survival Instructor- United States Air Force 04/1979 -04/1987

EDUCATION

Community College of the Air Force, Kadena Air Force Base, Japan AA degree- Communications

REFERENCES AVAILABLE UPON REQUEST

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