Customer Service Sales

Jamie H. Ziff

***** *********** **

Raleigh NC, *7614

Cell phone: 919-***-****

E-mail: *********@*****.***

Objective: Looking for a position in the automotive repair industry. Front Desk, Technician, apprentice, etc.

Skills:

- Customer service

-Automotive

-Nitrogen Welding

-Bumper repair

-Light body repair

-English and some Spanish

-Computers, networking, software. Office: Word, Excel, PowerPoint etc.

-Math

-Database programs

-Office 365

-MDM

-Active Directory

-ask for more

Work History:

Custom Dynamics:

2016-Present

I am a customer sales representative. I provide technical support for nearly 1000+ different products as well as help customers decide which product best fits their needs.

Collision/ Caliber Collision:

2015-2016

Apprentice Technician

As an apprentice technician my responsibility is to learn and apply my knowledge and skills on vehicles assigned to me. I can fix anything from a small dent to replacing a quarterpanel to a roof.

HCL America:

2015-2015

IT Analyst

I took calls for customers that needed software/hardware related. I was an Admin that fixed issues ranging from unlocking accounts to access and permissions for specific programs and projects within the company.

Tiger Direct:

2014-2015

Sales Associate

I greet, educate and sell customers computers, computer parts, accessories, services, software, networking accessories, TV’s, home theater, etc. Running the register, down stocking and keep a clean presentable store was also part of my responsibility.

Pepboys:

2013-2014

Auto Parts Specialist

I was responsible for selling car parts, accessories, maintaining a presentable store, inventory, stock replenishment, and running the register.

Bestbuy

2012-2013

Digital Imaging and Car Audio Sales Associate

My duties were to sell complete solutions that met and exceeded customers’ needs and wants. Additionally I was expected to meet sales targets, provide excellent customer service through hands on demonstrations, keep my departments in tip top shape and run the register. I would occasionally stay late when asked on truck days.

Sears:

Hardware/ Lawn and Garden/ Electronics Sales Associate

2010-2012

I was responsible for finding solutions for customers that would allow them to complete a job in the most efficient way. I had to meet certain sales goals, open and close registers, put up stock on truck days, keep a tidy department and provide great customer service.

Education:

Wakefield Highschool Class of 2010

I have attended Wake Technical Community College since my graduation in 2010 as a part time student.

BBA expected 2017

Concentration: Communications

References available upon request

Contact Information:

Andre Reid

Former Assistant Store Manager

Cell phone: 919-***-****

Andy Spence

Former co-worker

Cell Phone: 919-***-****

Susan Kempen

Professional

Cell phone 516-***-****

Contact this candidate