Customer Service Dental Assistant
Resume:
Mailee Thao
Sacramento, CA *****
************@*****.***
Objective
Seeking to secure a challenging and rewarding position with growth
opportunities in the Healthcare industry where my skills can utilized to its fullest potential.
Qualifications
• Ability to work with people of all ages, demonstrate and promote
superior customer service skills.
• Ability to complete tasks within time frame
• Ability to accept and follow instructions from supervisor
• Knowledge of Dentistry
• Comply with protocols and standards.
• Exercise basic knowledge of dental terminology
Work Experience
U Smile Family Dentistry – Sacramento, CA
Receptionist/ Dental Assistant 02/2015- Present
• Claims
• Referrals and Authorizations
• Eligibility
• Insurance Benefits
• Explanation of Benefits
• Co-pays and Deductibles
• Telephone etiquette
• Appointment Scheduling
• Inventory
• Dental treatment assistance
Majestic Dental – Sacramento, CA
Receptionist/ Dental Assistant 10/2014- 02/2015
• Take and develop X-rays as needed
• Perform instrument sterilization and infection control in the office
• Answer incoming calls using proper telephone etiquette.
• Check patients in and out includes billing, insurance verification
and bill, patient financial responsibility
• Schedule/confirm patient appointments.
Modern Dental Health- Sacramento, CA
Dental Assistant 02/2014-07/2014
• Take and develop X-rays as needed
• Perform instrument sterilization and infection control in the office
• Answer incoming calls using proper telephone etiquette.
• Check patients in and out includes billing, insurance verification
and bill, patient financial responsibility
• Schedule/confirm patient appointments.
Dr. Daeson Kim - Sacramento, CA
Dental Assistant/ Biller 07/2013- 11/2013
• Take and develop X-rays as needed
• Assist the Doctor during treatment
• Perform instrument sterilization and infection control in the office
• Clean and stock operatories
• Make clinical notes regarding patient treatment
• Answer incoming calls using proper telephone etiquette.
• Check patients in and out includes billing, insurance verification
and bill, patient financial responsibility
• Schedule/confirm patient appointments.
• Perform all necessary paperwork
Access Dental - Sacramento, CA
Dental Assistant/ Receptionist 12/2011- 08/2012
• Take and develop X-rays as needed
• Assist the Doctor during treatment
• Answer incoming calls using proper telephone etiquette.
• Check patients in and out includes billing, insurance verification
and bill, patient financial responsibility
Western Dental – Sacramento, CA
Dental Assistant/ Front Receptionist 6/2011- 12/2011
• Take and develop X-rays as needed
• Assist the Doctor during treatment
• Perform instrument sterilization and infection control in the office
• Clean and stock operatories
• Take diagnostic impressions
• Make clinical notes regarding patient treatment
• Answer incoming calls using proper telephone etiquette.
• Check patients in and out includes billing, insurance verification
and bill, patient financial responsibility
• Schedule/confirm patient appointments.
• Perform all necessary paperwork
Pizza Guys- Sacramento, CA
Shift Leader/ Cashier 9/2007- 5/2010
• Manage money, inventory, orders, etcs.
• Customer Service
• Phone orders
• Cook, clean, sanitize, etcs.
Education
Carrington College, Sacramento, CA Rosemont High School, Sacramento, CA
Dental Assisting Program – Certificate High School Diploma
References Available upon Request
Contact this candidate