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Customer Service Dental Assistant

Location:
California
Salary:
16
Posted:
July 25, 2017

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Resume:

Mailee Thao

**** **** ***

Sacramento, CA *****

916-***-****

ac1hdn@r.postjobfree.com

Objective

Seeking to secure a challenging and rewarding position with growth

opportunities in the Healthcare industry where my skills can utilized to its fullest potential.

Qualifications

• Ability to work with people of all ages, demonstrate and promote

superior customer service skills.

• Ability to complete tasks within time frame

• Ability to accept and follow instructions from supervisor

• Knowledge of Dentistry

• Comply with protocols and standards.

• Exercise basic knowledge of dental terminology

Work Experience

U Smile Family Dentistry – Sacramento, CA

Receptionist/ Dental Assistant 02/2015- Present

• Claims

• Referrals and Authorizations

• Eligibility

• Insurance Benefits

• Explanation of Benefits

• Co-pays and Deductibles

• Telephone etiquette

• Appointment Scheduling

• Inventory

• Dental treatment assistance

Majestic Dental – Sacramento, CA

Receptionist/ Dental Assistant 10/2014- 02/2015

• Take and develop X-rays as needed

• Perform instrument sterilization and infection control in the office

• Answer incoming calls using proper telephone etiquette.

• Check patients in and out includes billing, insurance verification

and bill, patient financial responsibility

• Schedule/confirm patient appointments.

Modern Dental Health- Sacramento, CA

Dental Assistant 02/2014-07/2014

• Take and develop X-rays as needed

• Perform instrument sterilization and infection control in the office

• Answer incoming calls using proper telephone etiquette.

• Check patients in and out includes billing, insurance verification

and bill, patient financial responsibility

• Schedule/confirm patient appointments.

Dr. Daeson Kim - Sacramento, CA

Dental Assistant/ Biller 07/2013- 11/2013

• Take and develop X-rays as needed

• Assist the Doctor during treatment

• Perform instrument sterilization and infection control in the office

• Clean and stock operatories

• Make clinical notes regarding patient treatment

• Answer incoming calls using proper telephone etiquette.

• Check patients in and out includes billing, insurance verification

and bill, patient financial responsibility

• Schedule/confirm patient appointments.

• Perform all necessary paperwork

Access Dental - Sacramento, CA

Dental Assistant/ Receptionist 12/2011- 08/2012

• Take and develop X-rays as needed

• Assist the Doctor during treatment

• Answer incoming calls using proper telephone etiquette.

• Check patients in and out includes billing, insurance verification

and bill, patient financial responsibility

Western Dental – Sacramento, CA

Dental Assistant/ Front Receptionist 6/2011- 12/2011

• Take and develop X-rays as needed

• Assist the Doctor during treatment

• Perform instrument sterilization and infection control in the office

• Clean and stock operatories

• Take diagnostic impressions

• Make clinical notes regarding patient treatment

• Answer incoming calls using proper telephone etiquette.

• Check patients in and out includes billing, insurance verification

and bill, patient financial responsibility

• Schedule/confirm patient appointments.

• Perform all necessary paperwork

Pizza Guys- Sacramento, CA

Shift Leader/ Cashier 9/2007- 5/2010

• Manage money, inventory, orders, etcs.

• Customer Service

• Phone orders

• Cook, clean, sanitize, etcs.

Education

Carrington College, Sacramento, CA Rosemont High School, Sacramento, CA

Dental Assisting Program – Certificate High School Diploma

References Available upon Request



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