Diane Duncan
Lead Supervisor
Washington, DC ****4
*********@*****.*** - 202-***-****
Housekeeping supervisory professional with extensive food service and hospitality industry experience. Through knowledge of safe cleaning, sanitation and safety regulations. Experienced managing in excess of 50 front line and supervisory staff. Strong budget and inventory management skills. Currently possess top secret clearance and first aid/CPR certification.
Authorized to work in the US for any employer
WORK EXPERIENCE
Lead Supervisor
Chimes Inc
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Washington, DC
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November 2009 to February 2016
Assisted in over seeing day to day custodial operations and assuring a high level of quality performance according to contract specifications. Maintained communication with customers and addressed their cleaning and maintenance needs. Acted as Project Manager on all matters relating to the daily operation of the contract in absence of the Project Manager. Managed and scheduled general maintenance and floor care services. Maintained and updated Material Safety Data Sheet (MSDS) and chemical list updated. Prepared schedules, evaluated and supervised all staff members assigned to the contract. Reviewed and responded to inspection/deduction reports as required.
Lead Worker /Custodian
Goodwill of Greater Washington
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Washington, DC
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August 2001 to June 2008
Managed and supervised a staff of fifteen housekeepers, ensuring military staff offices were thoroughly cleaned according to contract specifications. Trained and instructed staff on standardized work policies, procedures and in the use and maintenance of cleaning equipment. Planned, prepared, assigned and monitored weekly work schedules. Inspected work performed on a daily basis to ensure adherence to both company and agency standards. Observed staff, completed bi-monthly evaluations and submitted performance reports to management as required. Enacted corrective action plans and/or employee commendations as deemed necessary.
Prep Cook/ Line Cook/ Dishwasher
Southwest Junior College
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Uvalde, TX
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January 1998 to June 1999
Prepped, cooked and served food in a cafeteria- style setting. Cleaned food preparation equipment, work areas, and sanitize all equipment.
Dietary Assistant
Brame Rehabilitation Center
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San Angelo, TX
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March 1996 to December 1997
Planned and executed weekly menus based on pre-determined patient nutritional needs and established guidelines. Under the head dietitian, coded daily patient dietary charts. Observed patient dietary food intake and accurately charted and/or reported both progress and problem.
EDUCATION
Diploma in General
Southwest Junior College -
Uvalde, TX
January 1999