Case Manager

Monet Ulerio

** **** **** ****** ********, NY ***03

(C) 929-***-**** (E) ******.*****@*****.***

Objective: Seeking a case manager position where exceptional skills in case developing and individualized service planning can come in handy for the individuals in need and the company providing such facilities.

Experience

Case Manager, The Ali Forney Center May 2013- Present

Managed residence of 15 clients between the ages of 18 to 24 years old on a daily basis at a residence house

Monitored and interacted with clients during meal and ensured that chores are completed.

Responsible for managing and overseeing all daily activities for volunteers.

Maintained and updated database with daily progress notes and group notes

Responsible ordering food and supplies while maintain a monthly budget

Manage confidential data entry and updates through AWARDS and CAPRICORN.

Facilitate weekly meetings and scribe detailed minutes.

Telephone operations, fax/printer, email and site organization.

Adhered to rules and regulations delegated by DYCD and other funders.

Administrative Assistant, South Shore H.S October 2008- January 2012

Provided administrative and clerical support to the school’s Director.

Answered phones, organized, alphabetized and updated students athletic records.

Assisted and greeted students and parents.

Managed front desk using effective communication skills.

Group Leader, East NY Prep September 2006- June 2007

Instruct and managed a group of 45 students during intake, homework-help, bathroom breaks, class transitions, and dismissal.

Participate and lead group activities relating to Art, Movement, Sign Language and Science.

Create engaging lesson plans for students that strengthen team building skills

Assist the Site Coordinator in developing a long-term plan for the semester and in developing monthly lesson plans.

Interact with parents and teachers to discuss their child’s/student's after-school experience.

Perform assigned administrative tasks as necessary.

Skills

Proficient in Microsoft Office

Excellent communication, interpersonal and customer service

Certified Fire Guard for shelters (City Wide)

References: References are available on request.

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