Information Systems Management

McKenna R. Hardy

*** ***** ******* ******, *************, GA 31061 770-***-**** ************@*****.***

LinkedIn: https://www.linkedin.com/in/mckennahardy

EDUCATION

Georgia College & State University May 2017

Bachelor of Business Administration in Management Information Systems Milledgeville, GA

TECHNICAL AND COMPUTER SKILLS

Proficient in Microsoft PowerPoint, Word, Excel, Access, Visio

Efficient in Tableau, SQL, PowerBI, Visual Basic, SAP BusinessObjects, SAP ECC 6.0, SAP BW

oSAP Student Recognition Award

RELATED COURSE PROJECTS

Business Analysis Semester Group Milestone: Utilized technical skills to help the on-campus IT help center create a service form for more efficient database organization. Operated programs such as SQL and Microsoft Access; created tables, forms and reports. Consulted with employees. Created Project Scope Statements, Gantt Charts, Context Diagrams, DFDs, ERDs and more. Created a website using Weebly

Final Case Presentation: Manipulated a dashboard containing students’ school related information to achieve the most critical pieces. Used Tableau to sculpt the data and create visualizations to show non-IT professionals. Altered the dashboard’s features to be more user friendly displayed by tree maps, bar graphs, heat maps, pie charts and more.

Enterprise Management Systems Term Project: Converted a data set of statistics about impaired driving into different visuals using Power BI. Compared aspects of the data such as gender, year, and location. Presented the visuals in a PowerPoint presentation.

WORK EXPERIENCE

Surveyor August 2016 – Current

GuildQuality Milledgeville, GA

Conduct at least 300 third party customer satisfaction surveys a week for home improvement companies

Communicate via phone with customers while simultaneously reading, listening and transcribing their feedback to record

Department of Technology Support Services Intern May 2016 – August 2016

Georgia College Milledgeville, GA

Install printers, computers, iPads/tablets; set up and break down computers and labs to move locations or surplus

Deliver incoming computer machinery ordered to on-campus staff and fulfill faculty’s technology needs

CAMPUS LEADERSHIP EXPERIENCE

Panhellenic Recruitment Counselor May 2015 – August 2016

Led over 500 participants through peer activities, resulting in a 95% acceptance rate

Directed participants to specific Panhellenic Recruitment locations in timely manner

Participated in Peer Training workshops and retreats throughout summer

PROFESSIONAL MEMBERSHIP

Delta Zeta Sorority August 2013 – Present

Association of Information Systems October 2016 – Present

RELEVANT COURSEWORK

Business Analysis, Web Development, Information Systems, Business Intelligence, Database Management

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