Janice Pestun

** ********* ***** **

Calgary, Alberta T2X 3N6

Cellular: 403-***-****

E-mail: ac1gul@r.postjobfree.com

Professional

Experience

Oct 2015 – June 2017 NATURAL BALALNCE PET FOODS, INC Calgary

Territory Sales Manager – (Calgary Based-Home Office)

Territory – Manitoba, Saskatchewan, Alberta

Successfully build and maintain retailer relationships

Prepare/adhere/adjust Route Cycle

Prepare Trackers to follow new placement of product

Maintain monthly budget: Assess opportunities and partner with accounts

Direct in-store sale: Set up monthly specials/deals

Set up End Caps with in-store specials: Goal is maintain a yearly end cap

Provide Sales Figures quarterly to top 25 accounts

Organize and implement In-Store and Regional Trainings

Taskforce Leader for Team of 6 for organizing projects, monthly meetings and special reports.

Develop and execute training presentations

Maintain proper shelf space for all products.

Attend/Support Retailer/Distributor Events

Feb 2000 – August 2012 BROTHER INTERNATIONAL (Canada) Montreal, QUE

(Head Office)

Regional Trainer – (Calgary Based-Home Office)

Territory – Manitoba, Saskatchewan, Alberta and British Columbia

Organize and implement In-Store Trainings, Regional Trainings and District Manager Trainings for Staples, Best Buy and Future Shop on Fax, Printers, Multifunction Machines and Labelers.

Direct in-store sales.

Team lead for Team of 5 for organizing projects, monthly meetings and special reports.

Develop presentations

Attend Customer Catalogue Launches.

Participate in Staples Yearly Symposium Training.

Merchandising and in-store demos.

Set own territory plan and goals.

Maintain proper shelf space for all products.

Provide total customer support for end users.

Jan 1986 –Oct 1999 AMERICAN EXPRESS CANADA INC Markham, ON

(Head Office)

Sales Representative, Establishment Services(Calgary Based-Home Office) (2 years)

Sales Territory – Alberta

Develop new accounts and expand customer base to accept AMEX

Train and educate Retail Stores/Restaurants/Hotels on using AMEX

Maintain business relationships

Provide customer support

CSR, Establishment Services (Calgary Head Office) ( 2 years)

Inside sales services to new AMEX customers. For example: explanation of terms and conditions, benefits of accepting American Express, and procedures.

Maintain approximately 5,000 Merchants includes processing and updating banking information, follow up on merchant payment concerns, scheduling seminars and special training, distribution of emergency supplies and equipment.

Accounting Clerk, Travel Services (Calgary, AB) (3 Years)

Supervisor of the Financial Services Department and oversee a staff of three.

Ordering and auditing of Travelers Cheques, and bank deposits

Accounts Payables and weekly sales figures

Financial Services Representative (Winnipeg and Calgary) (7 years)

Provide customer service to travel clients and card members by processing payments, cheque cashing, worldwide money transfers, selling travelers cheques.

Responsible for daily cash balancing and banking.

Aug 1980–Nov 1985 GWL Assurance Company Winnipeg, MB

Junior Stationery Buyer

Responsible for purchasing stationery for the warehouse.

Provide clerical support to Stationery Buyer.

Secretary/Receptionist

Process furniture orders.

Administrative duties.

Coding Clerk

Coding of Life Insurance Forms

Part-time Employment

Sept 1987 – 2001 ScotiaBank Saddledome Calgary, AB

Waitress/Floor Supervisor (Part-Time)

Dinner service during Hockey Games, Concerts and Special Events

Supervise and train new staff

Balancing monies at the end of the shift and entering on data sheets

Catering functions

June 1990 – Present Top Flight Hostess Service (Spruce Meadows) Calgary, AB

Sky Box Host / Bartender / Supervisor (Part-Time)

Responsible for 3 major equestrian events per year

Organize & coordinate staff, inventory control and customer service

Nov 2011 – 2014 Great Events Catering Calgary, AB

Bartending

Bartender

Education

Kildonan East Regional Secondary School Winnipeg, MB

Graduated with Business Education Degree

Education Courses

Train the Trainer Course – Brother International

ProServe

Food Certificate Program

Sales Course – Mount Royal College

Effective Salesmanship, SAIT – Introductory course in Sales

Alcohol Awareness, Calgary Exhibition and Stampede Board

Telephone Etiquette, American Express Canada Inc.

Level 1 PowerPoint

Level 1 Excel

Alberta Health – Food Handling

Volunteer

Calgary Exhibition & Stampede Calgary, AB

2000 - 2012 Western Showcase - Kitchen Theatre – Chair Person

2012 - 2013 Western Showcase – Facilities Coordinator

2015 - present Reception Committee

1988 – 1993 American Express Social Club Calgary, AB

Volunteer – 1992 President

1990 – 1993 Share Our Strength’s Taste of the Nation Calgary, AB

Volunteer

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