Customer Service Management

Mr. Manu B M

Besur post and village

Somwarpet taluk

Coorg district

********@*****.***

+919*********

A result oriented professional and an out-of-the-box thinker. Objective:

To gain Practical knowledge in different Work setup.

To improve my skills in Human Management

To obtain a rewarding position in the tourism field, to be best in my profession, to co-ordinate with a team of highly experienced professional for my personal as well as corporate growth.

To acquire the understanding of how to offer best customer service and to gain knowledge of day to day operations of the company.

Education:

Completed School/college Stream Percentage Class

10th (2010) St. Annes High

School, Kodlipet,

Coorg

State 74% FIRST

2nd PUC

(2012)

Mahaveera PU

College, Moodbidri

Commerce 80 % FIRST

Masters in

Tourism

Administration

(2012-2017)

Dept. of Tourism

And hospitality

management,

Mysore,

Karnataka, India

Travel &

Tourism

COMPLETED RESULTS

AWAITED

Academic Experience:

Worked as volunteer at Mysore Travel Mart 2015.

Work Experience:

Worked as Trainee in SKYWAY INTERNATIONAL. (Karnataka) (2 Months)

Worked as Trainee in NEW INDIA SHIPPING SERVICES. (Karnataka) (3 Months) Personal Strength:

Self disciplined, self motivated and determined, confident, innovative, creative thinking and hardworking.

Able to work under stress with responsibility.

Good interpersonal skill, good coordinator (team spirit) and communication skills. Team Management:

Leading, training & motivating teams ensuring optimum performance.

Imparting training to team & assisting them in meeting the assigned the targets.

Motivating & keeping the team spirit high and ensuring minimum attrition. Areas of Exposure:

College:

Attended National Level Seminar in Vidhya Vardhaka College.

Volunteer – Travel Log-12, 13 & 15 a State level inter college fest. Computer Knowledge

MS Office

Tally

Personal Profile

Name : Manu B M

Date of Birth : 28-03-1994

Father’s Name : Mallappa B B

Mother’s Name : Devaki B M

Sex : Male

Marital Status : Single

Reference :

Languages Known : English (UK), Hindi, and Kannada. Nationality : Indian

Hobbies : Reading novels, Social service.

Permanent Address : Besur Post And Village, Somwarpet Taluk, Coorg District 571231

Declaration:

I hereby declare that the information furnished above is true to the best of my knowledge. Date:

Place: Mysore.

(Manu B M)

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