Contact Information

Email Address: ac1fxi@r.postjobfree.com

Phone Number: 253-***-****

Yolanda Rivers

Work Experience

**/** – 04/17 Cornerstone Staffing Omaha, NE

Claims Support/Billing Processor

Evaluated and processed vendor expenses and loss payments. Indexed electronically filed documents.

10/15 – 04/16 Remedy Staffing Omaha, NE

Operational Support Specialist

Processed credit checks and verification of deposits. Created shipping labels for closing disclosures. Performed quality checks on early disclosures. Barcoded, filed and processed daily reports.

09/10 – 08/15 World Law Group Austin, TX

Contractor – Web Developer, Graphic Designer, Marketing Communications

Focused primarily on improving client retention for an international law firm’s U.S. based debt resolution subdivision using a three-pronged approach that addressed internal processes and procedures, marketing research and development, and client communications.

Assessed current internal operations, developed more effective and cohesive interdepartmental protocols.

Implemented and wrote - both HTML code and content for the company's monthly client newsletter.

Created PowerPoint tutorials and training materials on a wide range of topics for staff.

9/08 – 08/15 Freelance Web/ Graphic Designer Austin, TX

Contractor- Designer

Researched, designed, and developed web pages and websites. Analyzed and updated code, incorporated SEOs, social media, and newsletters, as well as generated code snippets and custom plug-ins. Designed graphics, logos, and banners. Integrated up-to-date web trends and standards to existing sites, as needed.

02/15– 06/15 Primrose School Austin, TX

Assistant Teacher

Taught a small group of children, preparing them socially and academically while following a progressive predesignated curriculum. Communicated effectively with the parents, counseled them when needed and discussed the progress of children efficiently.

11/13 – 08/14 YMCA Round Rock, TX

Child Care & Development Counselor

Supervised and conducted the activities of an assigned group or class ranging in size from 15 to 30 of juvenile program participants in accordance with established program policies and procedures. Designed, scheduled, and implemented the arts & crafts projects and various activities for participants of all age groups. Cultivated and maintained an energetic, empathetic, and friendly environment for both the program participants and their parents.

09/11– 02/12 Aerotek Austin, TX

Intent Analyst

Analytically listened to customer issues and captured the appropriate concept to accurately and promptly direct customers to the most suitable departments.

02/04– 09/08 First Data Resources Omaha, NE

Insert Operator

Operated inserter machine and software. Handled and tracked credit card receipts. Performed quality control checks. Detected and fixed minor malfunctions in machine.

Education

2008 - 2012 Bellevue University Bellevue, NE

BA in Graphic Design

Major: Web Development

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