Customer Service Supply Chain

JOSHUA CAUSEY

*** *. *** ****** **** BEACH, CA **813

513-***-**** *******@*****.*** www.linkedin.com/in/jcausey003 Summary

A logistics and supply chain manager with invaluable knowledge of managing projects, resources and staff in an effective and efficient manner. Highly focused with a comprehensive understanding of logistics, procurement and the supply chain. Boasting a consistent & proven track record of successfully employing best business practices that improve efficiency, reduce operating costs whilst increasing performance.

Committed to identifying and implementing continuous improvements in the supply chain. Now looking for a new and challenging managerial position, one which will make best use of existing skills and experience and also further my personal and professional development. Highlights

Lean Six Sigma Greenbelt Microsoft Office

Customer service-oriented 3PL knowledge

Manufacturing and warehouse procedures Expense control

Employee development and management Conversational in German Experience

Project Manager, Lead 2016 - Present

Lineage Logistics Irvine, CA

• Led and developed full scale project plans and executions

• Held responsibility for more than one cross-company project at a time

• Identified resources required, assigned responsibilities and coordinated project team directly and indirectly to ensure project completion

• Tracked project deliverables using project management tools

• Designed project documents to monitor project performance and ease of data retrieval

• Reported on project progress and communicated relevant information to project owners project champions and executive sponsors

District Head of Logistics 2012 - 2016

Panalpina Inc Torrance, CA

• Created a test environment that put different team members together across different departments that increased productivity by 15% and lead to the LAX business unit office and warehouse restructure

• Identified "scope creep" in logistics operations in the West District and applied ABC (Activity Based Costing) methodology to prompt rate increases which generated over $250k in additional revenue

• Implemented productivity tool that monitors productivity at the individual employee level as well as break-even point for profitability

JOSHUA CAUSEY Page 2

• Support District sales team with approaching customers requesting Warehousing and Logistics services

• Assess the Logistic Bench strength and create development plans for Warehouse managers and supervisors

• Serve as an escalation point within the District for issues pertaining to Logistics and resolving any issues relating to employee allocations, optimization projects, finance/billing inquiries

• Managed the operational, financial, and technological aspects of projects based on timelines and work plans

Schlumberger Air Export Agent 2007 - 2011

Expeditors International of Washington, Inc Houston, TX

• Managed exports and Oil & Gas capital projects for Middle East, Asia, and South Pacific

• Exported 400+ shipments a month in my assigned region

• Handled pricing for out of contract shipments to Middle East, Asia, and South Pacific

• Conducted branch training on pricing, mentoring, and operational processes

• Served as the primary contact for the Goodyear Tire & Rubber account

• Handled 100% of Customer Service and Operations for Goodyear Tire & Rubber

• Planned monthly conference calls with Goodyear and quarterly on-site visits Monitored EDI data feeds; monitor and disperse weekly reports.

Executive Team Lead- Assets Protection 2006 - 2007 Target Store (T2044) Massillon, OH

• Maintained a safe environment for guest and team members

• Identified theft trend of DVD booster through the Akron/Canton area and lead to an external apprehension with local enforcement

• Identified, investigated, and resolved 3 internal and 35 external theft opportunities through the use of Loronix Digital CCTV system and analog camera system

• Managed three Assets Protection team members, handled all scheduling

• Build strong relationships with remaining store Executives, and local police department. Skills

Lean Six Sigma: 5S, Value Stream Mapping, Voice of the Customer Education

Kent State University

May 2006 Bachelors of Business Administration

Emphasis in International Business

Lean Six Sigma Yellow Belt

Interests

Volleyball, Archery, Volunteer work, Team building activities (Tough Mudder, 5K) Additional Information

Interest in growing/starting a career in the European/Asian markets

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