Information Technology Management

Jeanne T. Beard

New Orleans, LA***** 504-***-**** ************@*****.*** linkedin.com/in/jeanne-beard-7951b6116

Security IT Technician IT Analyst

Experienced professional with strong Customer Service, IT skills and a passion for the Information Technology field. Particular areas of focus include Security IT, Computer Networking, Troubleshooting and always with excellent attention to detail.

Analytical thinker with well-honed critical thinking skills and a thirst for knowledge; continual learner

Routinely learns new processes via self-taught efforts

Ability to take direction well and always open to learning new processes

Consistently takes initiative to get the job done correctly and in a timely manner

Applies theory and technique to solve problems; “get it done” attitude

Passionate about community and culture and works to promote positivity in both areas

Technical Projects/Experience

Shell Oil Company – worked on both up-stream and down-stream oil and gas projects; experience in working with relational database and SQL. Projects such as Auger, Ram Powell, Ursa, Mars, Olympus, etc.

Factory Direct Installations, Ltd –collected and analyzed sales, marketing and customers data and suggested measures for improvement to Install Metal Roofing Systems, Steel Siding, Radiant heat barrier, Metal roofing systems, and Revere Steel Siding.

Textron - thorough familiarity with the manufacturing process and supply chain operations of designs, price the vehicles of manufactures and supports the next generation of armored combat vehicles and cutting-edge marine craft. presenting reports and suggestion actions on impact of Department of Defense (DoD) data invoices

SKILLS

Operating Systems: Windows 10, Windows 8, and Windows 7

Software: Microsoft Office 2016; Word, Excel, PowerPoint, OneNote, and Outlook

Peripherals: Printers, fax, copying machines, and most hand-held devices

Education

New Horizons Computer Learning Center, Metairie, LA, 2/2017 – 04/2017

Security IT Associate Program (Computer Networking & Security)

Spring Hill College, Mobile, AL

Bachelor of Science, Sociology

Relevant IT Training

CompTIA Network +

Learned the network theory on possessing a thorough understanding of networking, sub- netting, routing and focusing in on firewalls, data encryption, vulnerability and data loss prevention

Areas of Focus: Network Theory, Bound Network Media, Unbound Network Media, Network Implementations, TCP/IP Addressing/Data Delivery

CompTIA Security +

Learned what to protect: data, resources because if either is compromised it will cause damage, loss of customers and varies financial losses

Areas of Focus: Security Fundamentals, Identifying Security Threats and Vulnerabilities, Managing Data, Applications, Host Security, Implement Network Security, Implementing Access Control, Authentication, and Account Management

CompTIA A+

Learned the best working knowledge of windows operating systems such as how to install, configure, optimize, troubleshoot repair, upgrade and perform preventive maintenance on personal computers and digital devices

Areas of Focus: PC hardware and peripherals, mobile device hardware, networking and troubleshooting hardware and network connectivity issues, Installing and configuring operating systems including Windows, iOS, Android, Apple OS X and Linux, Security, the fundamentals of cloud computing and operational procedures

Professional Experience

02/2012- 12/2016, Shell Oil Company, Upstream Oil & Gas, New Orleans, LA

IT/IM Information Technology and Information Management, Document Controller Project Document Specialist

Applied principals of accounting to analyze financial information and prepare financial reports, result or task entering into a database of 5,000 records per month

Coordinated and performed document change control process including receipt, maintenance approval, distribution and storage of controlled documents

Managed all documents for rigs from on boarding and off boarding

02/2012 – 05/2012 AutoCAD P&ID Drafter

Worked P&ID mark-up resulting to ensure drawing to the oil the field platforms

Created from bottom-up, U.S.C.G. Access/Egress Drafting’s and Fire Fighting/Lifesaving Equipment Plan by adding Glycol Storage Tanks and Vent Pole

Supported Engineering by coiffing vital critical drawings upon request

Collaborated in compiling information/data for the AI-PSM Project

Responsible for data entry of daily engineering releases vendor, supplier drawing, engineering schedule items, engineering procedures and process specifications

Responsible for maintenance and security of the original documents downloads and uploads to the network server: Live Link and the Ignite databases

02/2011 – 05/2012 Phillip 66,Belle Chasse, LA, Project Assistant Analysts/Record Management (Contractor)

09/2008 – 2/2011 Tulane School of Medicine, New Orleans, LA

Executive Project Assistant (Contractor)

Administrative Focus: oversaw all routine operations including cost-effective / efficient operation of the Chief of Internal Medicine/ Geriatrics and 45 doctors; demonstrates excellent grammar and letter writing skills, excel spreadsheets, pivot reports, electronic mail, calendar, knowledgeable and experience with operation of electronic office machines

Generated a series of regular and periodic management reports based on a variety of complex services, including but not limited to service volume statistics, revenue, expense and net income associated with services and research/grant expenditures

Assisted Financial Manager and Faculty with preparation of documents for grants and daily GIM reports.

Coordinated Annual Performance Appraisals of staff Employees. Responsible for completion of all appraisals in a timely manner

Monitored and reported on Tulane and MCLNO Hospital performance review

Hospitality focus: Hosting for National Conventions in 2010. Placement: Abbott International/ Japan Hospitality

05/2009 – 12/2009 Factory Direct Installations, Ltd, Harahan, LA

Market Sharp Analyst

Reported and prepared daily tracker report on consumer leads via Internet, television, Search Engine Leads, referrals and MRA leads for advertisement purchase from the Arkansas media Buyer regarding commercial to buy products off the time slot c advertisement

Loaded into the Market Sharp database all consumers call-in and analyst host website provider Congruent Media invoices in reference to Google, Bing, Yahoo, MSN, Zifftalk and Smarter E-mail; Mail-out post cards and brochures

Started the FDI Company’s Twitter, Face book account and their monthly E-mail Newsletter via Constant Contact

Maintained Records Management of E-mail lead track from Ron Sherman Advertising daily from Television Commercials

Worked Management, establish course of action to accomplish specific work assignment/goals for Advertising proposals for Commercial on all inbound and outbound schedules reports

10/2005 – 04/2008 Textron, Slidell, LA

Associate Pricing Analyst Accounting

Responsible for Department Of Defense files, production, reference files, change notification files and standard files

Prepared Spare Parts estimate reports, performed, investigated, monitored, evaluated and reviewed data to bring about the estimated development of a price proposal

Analyzed data for the development of estimates and price proposals

Prepared final cost inputs and assured compliance of price sheets for government and customer requirements; Completed a federal contract and pricing seminar

Made payments for goods and services purchased by Textron Marine & Land Systems

Maintained adequate supporting records for transactions from the point of purchase order commitment through final audit

Assured compliance with regulations and standards established by regulatory agencies

08/1990 – 08/2005 Shell International Exploration and Production, Inc., New Orleans, LA

AutoCAD Drafter (Contractor)

Responsible for QA of all drawings from both Deepwater and Surveillance Platforms production release documentation.

Provided primary support for document control management system

Maintained document control management system captures stores and retained document images

Distributed and retrieve documents to/from all concerned departments

Responsible for all original documents pertaining to Oil & Gas Pipelines

Responsible for scanning all engineering documents to create PDF files for electronic storage on the network server

Executed daily operations of P&ID drafting using AutoCAD

Maintained floor plan design for Shell Facilities Drafting Team

Assisted with the conversion of data to the Permac Program

Monitored and maintained the file recorded management of the oil & gas Deepwater and Shelf platform drawings

Compiled, stored, retrieved management analyzed and setup database for the Hydrocarbon Measurement Department using MS Access

Provided validated documents and procedures to meet special formatting requirement and request as per clients’ needs

Central contact point for support documentation package tracking forms.

8/1989 - 8/1990 Freeport McMoRan, New Orleans, LA

Reservoir Assistant BA Analysts

Maintained unified database software for retrieval program to establish oil and

gas graphics

Assisted Reservoir Engineer in planning, execution of complied and

calculated data

Proofread and analyzed the maximum efficiency rate for

government regulatory reporting and MMS reporting for division management

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