Edward K. Morgan
Atwater, Ohio 44201
**********@*****.***
PROFESSIONAL EXPERIENCE:
Project Manager Dec 2015 - Present
WCCV Flooring
Schedule and ensure execution of daily jobs of thirteen commercial crews
Oversee projects up to one million in value from inception through final review
Work with clients to ensure satisfaction
Directly responsible to company partners
Manage inventory including initial measurement and calculation of materials needed
Department Manager July 2014 – Dec 2015
Lowe’s
Coordinated all meetings, work performed, and follow-up between customers and installers
Managed customer concerns and issues
Responsible for weekly reporting and inventory management
Oversaw and scheduled multiple employees and delegated tasks amongst them
Reviewed employee performance and provided feedback
Maintained appearance and organization of products and displays Production Assistant June 2013 – July 2014
Powell Industries, Inc.
Responsible for the training of multiple employees
Completed tasks with minimal supervision
Experience in multiple departments, including PCR, Rectifiers, Assembly, Conduit, and AC Switchgear
Owner/ Operator Mar 2008 – June 2013
NE Flooring
Self-motivated business owner and manager of flooring company
Focused on customer service and interacted with new, recurring, and/ or previous customers daily
Resolved complex construction and trade issues through research and collaboration
Responsible for complete follow through of tasks from measurement, cost analysis, bid, sale, and installation, to final cleanup, inspection, and budget review
Scheduled, prioritized, organized, and managed tasks to be performed on multiple projects occurring simultaneously
Coached, led, and mentored new team members by actively reviewing and providing feedback as well as by holding team members accountable for team performance
Discussed feasibility of new entrepreneurial ventures by examining trends as well as future expectations
ACTIVITIES & AWARDS:
2015 Lowe’s Customer Service Award
Community Service Activity - Volunteered and fostered for Paws and Prayers animal rescue