Client Account Manager

Jessica Brown

** ***** ****** *********, ** *****

T: 201-***-****

E: j ***********@*****.*** w ww.linkedin.com/in/jessicabrown0220 Dynamic, personable, client-focused Account and Project Manager with extensive experience in creating short and long term plans for some of the largest publishers in digital advertising. Spotible (F.K.A Checkm8) New York, NY 2014 – Present Client Account Manager Jan 2017 – Present

● Sole Project and Account Manager for Spotible’s largest client, tronc,inc. which included weekly status meetings and vetting all day-to-day needs.

● Served as company liaison for client base to ensure developers/engineers, creative agencies, account executives, and companies are all serviced equally.

● Actively managed client prioritization and communication regarding new business and support of continuing business.

● Made recommendations and provided analysis for all rich media and native advertising served through our platform

● Successfully migrated 30+ designers and managers in all for tronc,inc. to Pronto next gen platform

● Company voice on all marcom, webinars, and new version releases

● Lead on all Insertion Order pricing for campaigns Creative Development Manager Jan 2016 – Dec 2016

● Actively managed client prioritization and communication regarding new business and support of continuing business.

● Manages expectations internally and externally regarding schedules for current and future Rich Media placements as Manager over team of 3 developers

● Worked directly with clients to troubleshoot and build ads

● Primary point of contact for the roll-out of new ad platform “Pronto”

● Company voice on our newsletter and video production lead on Vimeo account

● Lead on all Insertion Order pricing for campaigns Client Services Specialist June 2014 - Dec 2015

● Actively managed client prioritization and communication regarding new business and support of continuing business

● Groomed to take over management over development team: at the time 5 developers

● Manages expectations internally and externally regarding schedules for current and future Rich Media placements

● Worked directly with clients to troubleshoot and build ads Metro Newspaper Advertising Services, Inc New York, NY May 2011 – June 2014 Traffic Coordinator

● Maintained extensive files and placements for over 40 different clients which collectively ran advertisements in hundreds of papers nationwide

● Insured ads ran according to schedule and facilitated Make Good dates for newspaper errors when needed

● Confirmed insertion information such as ad placement, creative material rotations, and product relation questions

● Worked directly with clients to troubleshoot and build ads Education

Drew University BA Liberal Arts: English Literature 2010 GPA 3.486 cum laude & Sigma Tau Delta English Honor

● Majored in English Literature with a concentration on female writers. Double minored in Sociology and Creative Writing. Expanded Sociological studies by enrolling in the Inside-Out Prison Exchange Program at Edna Mahan Correctional Facility for Women in New Jersey and enriched Creative Writing studies by participating in and experiencing Post-Apartheid activist writing in South Africa.

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