Mental Health specialist, Direct Care Technician

Brooke Lewis

Garland, TX

**************@*****.*** - 318-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Direct Care Technician

Council On Alcoholism And Drug Abuse (Youth) - Shreveport, LA - December 2015 to July 2017 Responsibilities

Monitor and assist youth clients in a residential treatment program with daily living activities. Skills Used

Communication skills, reasoning skills, decision making skills. Mental Health Specialist

Contemporary Quality Care - Shreveport, LA - August 2013 to May 2015 Responsibilities

Provide counseling to mental health outpatients

Accomplishments

Received a $1.00 pay raise.

Skills Used

Communication skills, reasoning skills, decision making skills computer and typing skills. Billing Specialist

Pathology Resources - Shreveport, LA - June 2012 to April 2013 Responsible for entering lab order request into the Delta Pathology and Omega data base system for patient and client billing.

Billing Specialist

Healing Hands Family Medicine - Shreveport, LA - January 2012 to June 2012 Responsible for billing private insurance companies; and researching patient accounts to make sure they are being billed accurately. Posting any payments on a daily basis; answering patients questions in reference to their accounts. Answering phones and scheduling appointments when needed. Billing Specialist

Christus Schumbert - Shreveport, LA - September 2011 to December 2011 Responsible for making outgoing calls to patients and speaking with them about their account balances. Setting up payment arrangements with patients.

Medical Records Clerk

IOD (LSU) - Shreveport, LA - May 2011 to August 2011 Responsible for answering client medical records request and scanning records into the LSU data base. Payroll Specialist

Thompson Home Health Care Partners - Shreveport, LA - November 2010 to February 2011 Responsible for making sure that employees hours worked were accurate and correct; also responsible for maintaining staffs daily log sheets, confirming visits performed by medical staff on a daily bases, and general office duties.

Data Entry Clerk

Synergy Home Health - Shreveport, LA - December 2009 to February 2010 Responsible for entering information from oasis and cms-1500 forms into data base; also responsible for entering discharge information and keeping a log of all patients that were entered for that day. Customer Service Representative

Verizon Wireless Communications - Shreveport, LA - January 2009 to November 2009 Responsible for taking inbound calls as well as, assisting customers with bills, ordering wireless equipment, troubleshooting handsets, and activating additional lines of service. Customer Service Representative

Alltel Wireless Communications - Shreveport, LA - August 2005 to January 2009 Responsible for taking inbound calls as well as, assisting customers with bills, ordering wireless equipment, troubleshooting handsets, and activating additional lines of service. EDUCATION

Associate in General Studies

Bossier Parish Community College - Bossier City, LA 2015 to 2017

Diploma in Medical Insurance and Coding

Remington College - Shreveport, LA

May 2010

SKILLS

Typing 45-55 wpm

ADDITIONAL INFORMATION

Qualifications

Medical Terminology

Electronic Filing

Post Patient Charges and Payments

10-key

Typing 50 WPM

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