Data Entry Customer Service

Lori A. Monaghan

** ***** ***** ***** ********, MA 02190 Cell: 781-***-****

PROFILE:

• Certified in Long Term Care -

Commonwealth of Massachusetts Department of Public Health

• Highly professional worker with several years experience in customer service.

• Excellent communication skills with the ability to handle all types of people.

• Skilled in various aspects of office work including data entry, answering phone, etc.

• Advanced knowledge and application of the MS Office package (Word, Excel, and PowerPoint).

EDUCATION:

2012 Catholic Charities South - Nursing Asst. & Home Health Aide Training Program

South Boston, MA

2003 – 2004 Suffolk University Psychology Major (Credits Received) Boston, MA

Summer 2003 Quincy College Selected Courses Quincy, MA

2001 – 2003 UMASS, Boston Psychology Major (Credits Received) Boston, MA

1999 – 2001 UMASS, Dartmouth Psychology Major (Credits Received) Dartmouth, MA

SUMMARY QUALIFICATIONS:

Office Work

• Performed general office work in various settings.

• Skilled in data entry, answering phones, and handling customer inquiries.

• Greeted customers in a friendly manner and directed them to the appropriate individual or department.

• Used the MS Office package including Work, Excel and PowerPoint to complete assigned tasks.

Wait Staff

• Performed hostess and general wait staff duties including order taking, food service, and clean up.

• Proven ability to handle customers in a friendly and courteous manner.

• Responsible for working private and business functions.

• Ability to work in a fast paced environment to complete job functions in a timely manner.

WORK HISTORY:

July 2016 – present Café Strega, Seaport District Boston, MA

Summer/Fall 2015 99 Restaurant & Pub Weymouth, MA

May 2012 - 2013 VNA Private Care of Boston Charlestown, MA

2011 Wait Staff - Whiskey Priest South Boston, MA

Contact this candidate