Customer Service Representative

Customer Service Representative

Baton Rouge, LA - Email me on Indeed: indeed.com/r/f29b30a2dd6b201b

Willing to relocate

Authorized to work in the US for any employer

WORK EXPERIENCE

Customer Service Representative

Easy Money Group - Baton Rouge, LA - January 2013 to March 2016 Greeted customer completed applications, built and maintained customer files and collected on past due account, assisted in administrative and collections activities as required, complied with all local state, federal, and regulations laws, assisted customers in the completions of their applications, processed and posted customers payments accurately, produced consistent customer growth through effective lending and collections practices with and emphasis on customer satisfactions, achieved financial results to plan through execution of company policies and procedures.

Assistant Manager

Cash Doctor - Baton Rouge, LA - October 2011 to November 2012 Provide exceptional customer service and ensure that transactions are completed properly, provided on- site training instructions on all aspects and leadership, company procedures and policies, help office staff fully comprehended to their job descriptions, and understand our computer systems, ensured procedures outlining, opening, closing, banking, collections, audits, and other company policies that was followed daily, ensure compliance with all local state, federal, and regulation laws, maintained company standards as related to staffing, operations, marketing, collections, and customer service, provided operational support through working with other departments to solve issues that developed Manager

DAS Management - Baton Rouge, LA - June 2007 to October 2011 Recruited, hired, trained, disciplined, evaluated, developed, and discharge office associates, provided on-site training instruction on all aspects of leadership, company procedures and policies, monitoring and interpreting cash flow, formulation strategic and long term business plans, researching and reporting factors influence business, developing financial management mechanisms that minimize financial risk, conducting reviews and evaluation for cost-reduction opportunities, ensured compliance with local federal, state, and regulation laws, maintained company standards as related to staffing, operations, marketing, collections, and customer service, provide operational support through working with other department to solve issues that developed. EDUCATION

Medical Billing and Coding

MedVance Institute - Baton Rouge, LA

2011 to 2012

Diploma

Istrouma Senior High School - Baton Rouge, LA

2002 to 2006

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