Profile
Over ** years experience in technical project management. I am adept in scheduling, client relationship management, and team coordination.
My experience has afforded me a well- rounded skill set, including leadership and collaboration skills.
I excel at:
• Implementing and maintaining development best practices.
• Driving decision-making across simultaneous projects.
• Managing complex workflow on multiple objectives.
• Ensuring optimal project progress and product stability for end users.
Experience
Co-Partner /IT Communications Engineer - Tee Squares, Bridgeport, Ct– 2015-Present
Graphic design CO. Advertising - Promotions and branding purposes. Created a web platform with 100,000
Users. Developed and maintained applications for Mobile & Desktop
•Creative Director/Plant manager responsible for quality control and print production. Graphic Designer responsible for producing graphics for print, web and video. Utilized all Adobe products IE: Illustrator, Photoshop, In Design, After Effects, Muse and Dreamweaver.
•Generated sales revenue in excess of $20,000 monthly.
•Created marketing share via SEO analytics. Strong emphasis on Google Analytics and social network applications. Developed interactive features for CO. intranet.
Optimization Engineer/ Project Mgr. Verizon//UUNET 1 Manhattan Rd Purchase, NY 10/99 - 3/15
Project management function for optimization from OFFNET to ONNET VZB facilities. Migrations included
LECS and all coordinated personnel involved in the circuit migration/cutover of live data.
LAN Infrastructure upgrades
Infrastructure rollouts
• Lead engineering team responsible for LAN/WAN, Wireless and Voice infrastructure rollouts
• Designed and implementations
• Manage Projects
• Pre Sales Post sales Support
• Project Engineering
Equipment: Cisco routers, 2500, 3600 and 7000 series configurations. Knowledge of protocols BGP/OSPF/RIP
Configured, installed/troubleshoot America Online domestic network.
•Design, Install, and Manage computer networks: Local networks (LANs), wide area networks (WANs), the Internet, intranets, and other data communications systems.
•Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards
•Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
•Secures network system by establishing and enforcing policies; defining and monitoring access.
Senior Mobile Site Engineer Nextel Communications 2 Broadway White Plains, NY 10/98-10/99
Maintained Motorola IDEN Network & Lucent CDMA cell-sites.
•Install, commission, turn up, and maintain NY Metro Areas first wireless broadband network IP based microwave and transport ring POP sites.
•Operations and 3rd level support on gateway and transport ring hubs, fiber optic troubleshooting, and maintaining in-building repeaters
•Switch tech- layer 2 switching. Maintained cell site functionality and troubleshooting.
Central Office Switch Tech III Install/Maintenance MCI/HLB POP NY 10/94 - 10/98
Maintenance and Install Layer 2 Tech
. Maintenance: Trouble ticketing process in accordance with MTTR guidelines.
Installed/ troubleshoot T1 and DS3 CKTS, Cabletron switches, US robotics modem racks.
Installed/Troubleshoot MCI global network. Equipment: DEX-600, DMS-250 switches, CSU/DSU, T-3, T-1.Voice/Data Services, ISDN applications and Multiplexes.
Test equipment: Firebird 6000, T-Bird, IDTS DXC.1-3, 3-3, 3-0 Logical fiber tester.
Responsible for branches customers with SONET, Frame Relay, ATM, Managed an Internet Solutions
To provide consulting, design and implementation for pre and post sales account Maintenance
Turn up and provisioning of FUJITSU FLM-150, FLM-600, FLM-2400/ADM, Lucent DDM-100, Alcatel 2000, OC Rings.
Pre-Sales Circuit Provisioning Engineer MCI 2 International DR Rye Brooke, NY 5/93-10/94
Provisioning MUX Engineer
Design Engineer. Created network MUX messages per customer and sales request order.
•Adept in order process with LEC facilities and MCI support groups. Circuit customization per order requests.
•Knowledge of provisioning circuits and knowledge of MUX Routes per diagrams including network messages. Experienced on all required equipment per message request.
Customer Service Rep National Accounts MCI CARY, NC Research Triangle 10/92 - 4/93
1st LVL Call Center Rep (NASC)
Received incoming network trouble calls from MCI premier National Accounts customers. Utilize the CSM database for escalation and ticket referral to support groups for acceptable time of repair.
• 1st level tech support for all network services. Knowledge on all products, services and support teams.
•High call volume.
•Maintain a quota of calls per hour in addition to completing the ticket process.
Service Rep/IT -USA Central Station Alarm Monitoring. 22 Willet Ave Port Chester, NY 3/91-10/92
Alarm Monitor Tech/IT Tech
Central Station Alarm Monitoring Co -. Commercial /Residential Alarm
•IE: Panic/Fire/Intrusion - In conjunction with local PD’s FD’s on status and clearance. Created/Maintained local network for 35 users at the facility.
Supervisor The Telephone Centre. 3 Cottage Place New Rochelle, NY 9/89 - 3/91
Market Research Survey House
Responsible for collecting data from surveys taken by field reps. Data is updated and submitted to the client for
Marketing purposes. Results driven environment
•Team Concept. The goal of each shift is to complete as many surveys needed to fulfill the job description.
•Complete employee reviews. Train Reps on Surveys. Encourage Reps to fulfill Quotas. Provide incentives to reps.
Specialist US Army Reserve Fort Leonard Wood MO. Fort Lee, VA - 2/87 - 7/89
Supply & Military Police Unit 182nd Battalion Bronx, NY
Education:
Mount Vernon High School
H.S. Diploma 1982-1985
Norfolk State University
1985-1987
Skidmore College
Cert. Web Design 2001-2002
NY Film Academy
Cert. Digital Film 2005