Customer Service High School
Resume:
Betty Okong’o
**** ***** ***** ****, *******, TN 38119
Phone: 901-***-**** E-mail: *.******@*****.***
Objective
An energetic, result-oriented, willing to learn and highly motivated individual seeking to obtain knowledge with- in your organization
Experience
Shipping Clerk January 2016 -Present
FHI
Collierville, TN
Pull orders accurately in preparation for prompt shipment, verifies, and enters receipt of incoming shipments
Possesses basic understanding of various shipping systems and computer inventory tracking systems
Completes international paperwork, including COI’s Lead Receiving Clerk January 2014 - January 2016
Technicolor
Memphis, TN
Responsible for examining contents and compare with records such as manifest, invoices, Bills of Lading and orders to verify accuracy.
Prepared documents, such as work orders, Bills of Lading, or shipping orders to route materials.
Contacted carrier representatives to make arrangements or to issue instructions for shipping and delivery of orders.
Compared shipping routes or methods to determine which would have the least environmental/cost impact. Front Desk Agent June 2012 – January 2014
Best Western Plus International
Olive Branch, MS
Verified customers’ credit and established how the customer would pay for accommodation
Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
Posted charges, such as those for rooms, room service, telephone calls to ledgers manually or by using computers.
Computed bills, collect payments, and made charges for guests.
Reviewed accounts and charges with guests during check out process. Education
University of Memphis August 2012 - Present
Memphis, TN
B.A. Accounting
Ridgeway High School August 2009 – May 2012
Memphis, TN
Honors High School Diploma
Completed High School in 3 years
Skills/Knowledge
WPM 45+ JBA & JBE Systems Microsoft Office & Excel Customer Service Receiving Shipping Training Inventory Audits
References
Available upon request
Contact this candidate