Customer Service Manager

Jeffrey Dominguez

*** **** ****, *** *******, TX 75754

Cell: 903-***-**** Email: **************@*****.***

Professional Summary:

An experienced operation manager. Highly focused with a comprehensive knowledge for elimating wasted movement to speed up production. Solid team player with upbeat, positive attitude. People person. Hardworking. Always goes above and beyond to exceed peoples expectations.

Skills Highlights:

Strong organizational skills

Active listening skills

Sharp problem solver

Energetic work attitude

Adaptive team player

Opening/closing procedures

Work Experience:

Operation Manager

August 2016 to Current

FedEx Ground - Hutchins, TX

I have trained and retained majority of the package handlers I have received while also hitting my metrics. I also have trained two package handlers and helped them promote to management.

Operation Adminstator

November 2015 to August 2016

FedEx Ground - Tyler, TX

Customer service, and dealing with all hazmats packages and internationals packages.

Package Handler

October 2014 to November 2015

FedEx Ground - Tyler, TX

Loaded delivery trucks with excellent quality. Trained new employees whenever needed.

Cashier/Night Stocker

June 2014 to October 2014

Crews and Buy Mart - Lindale, TX

Prevented store losses using awareness, attention to detail and integrity. Worked as a team member performing cashier duties, product assistance and cleaning.

Education:

Van High School - High School Diploma

Tyler Junior College - Some classes completed

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