Customer Service Representative

Kayla Jacobs

**** ********** ******* ** *****

Cell: 602-***-****

Email: **************@*****.***

Professional Summary

Highly trained team member, who assist and save lives every day in a high volume-manufacturing environment. A Responsible, Reliable, and hardworking warehouse Assembler committed to getting each job done as quickly, efficiently and safely as possible. Upbeat, courteous, and helpful Customer service Representative with over 6 years’ experience in a fast-paced, team-based environment. Demonstrate productive business relationships and attaining long-term customer loyalty.

Work History

3rd Shift Machine Operator 06/2016 - 04/2017

Daicel Safety Systems America Arizona, Inc. 4558 E Virginia St, Mesa, AZ 85215

Safety is the highest priority for the Daicel Safety Systems America Arizona.

Assemble company products, which include the operation of automated manufacturing equipment in a team environment.

Work requires the ability to read and understand Standard Operating Procedures (SOP) and Process Specifications (PS) to operate and setup machinery and related systems.

Keep work area neat and clean and follow all established safety guidelines.

Work within a team structure to achieve Company and department goals.

Perform additional duties related to specific area assignment.

Recorded numbers of units handled and moved using daily production sheets and work tickets.

Customer Service Representative 06/2015 - 04/2016

Circle K – 753 W Broadway Rd, Mesa, AZ 85210

Greet customers entering the store to ascertain what each customer wanted or needed.

Train new cashiers on procedures, customer service, and sales techniques.

Refill and rotate items on shelves to maintain well-stocked inventory.

Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.

verified all deliveries against invoices and completed shortage and overage reports.

Follow proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.

Develop knowledge to answer shoppers’ questions about products and sales items

Skills

Organized, dedicated, and committed to professionalism.

Adaptable,

Open to new ideas.

Productive, Dependable, responsible contributor committed to excellence and success

Loyal and dedicated

Energetic passion performer for work, upbeat, positive attitude

Confident, hard-working employee committed to achieving excellence.

Motivated self-starter who takes initiative with minimal supervision

Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts

Goal-driven leader who maintains a productive high-performance

Education

Medical Assistant diploma: Medical Assistant 2012

Everest Institute - 9100 US-290 #100, Austin, TX 78724

Learn the structure and function of the major body systems in conjunction with medical terminology, diagnostic and therapeutic procedure.

Take vital signs

Run laboratory and diagnostic tests

Maintain a high quality of patient care

Bookkeeping and Accounting practices

Processing of medical

Insurance forms and claims

Computer skills

Administrative processes

Process Insurance forms

Contact this candidate