Executive Assistant Manager
Resume:
Markus P. Josephson
Farmington, NH
***************@*****.***
Seasoned senior executive assistant to the CEO, executive team and board of directors with over a 20-year background in marketing, public relations, travel, staff, risk and facilities management.
WORK EXPERIENCE
Institute for Healthcare Improvement
The Institute for Healthcare Improvement, a 501c-3, is a leading innovator, convener, partner, and driver of better results in health and health care improvement worldwide.
Cambridge, MA
Travel Manager and Global Risk Advisor 2011-2017
Managed a 1.5 million annual travel spend budget for domestic and international travel for over 350 employees, faculty and guests.
Provided exclusive travel support for the CEO and executive team and negotiated RFP’s, contracts and exclusive agreements for our non-profit organization.
Full compliance with Fly America Act and other federal regulations.
Provided extensive support to travelers 24/7.
Daily reviews of global risk travel areas and developed emergency protocols for the safety and evacuation of our travelers.
Senior Executive Assistant to the Founder/CEO 2005-2011
Exclusively supported the CEO in his schedule, guests, travels, budget, media opportunities, meetings.
Provided confidential and counsel support and oversaw Board meetings and supervised the whole executive support team.
Hired and supervised 6 executive support staff.
Amazon.com 1999 – 2004
Seattle, WA
Public Relations Coordinator
Reviewed, drafted, coordinated and implemented media opportunities for Jeff Bezos, the founder/CEO, including Time’s Man of the Year issue.
Coordinated Satellite Media Tours, archived print and broadcast coverage, arranged PowerPoint presentations for speeches and meetings.
Traveled extensively with journalists and video crews to fulfillment centers and call centers across the US.
Shareholder and Quarterly Wall Street Analyst conference coordinator. “First contact” coordinator with international media with 24/7 media crisis phone line.
Office Manager for VP and PR team with duties which included heavy scheduling, travel arrangements, expense reports, article fact checker, manager of all correspondence, visitor and external agency liaison, phone screener and conference organizer.
Corporation for National and Community Service 1995 – 1998
Washington, DC
Confidential Executive Assistant/ Legal Researcher – Office of the General Counsel
Executive legal assistant to the General Counsel in a small fast-paced federal legal office.
Duties include assisting in editing federal agency reauthorization legislation, planning ethics training’s, drafting and publishing NOFA regulations in the Federal Register, editing and drafting legal case settlement agreements and performing legal research on the combined resources of other federal agencies.
Executive Assistant for the Director of Learn and Serve America and Domestic Policy Initiatives
Provided comprehensive support to the director including conference planning, procurement, accounting, travel planning, budget development, liaison for international diplomatic officials and briefings for the CEO speeches and press conferences.
Database Administrator/Recruiter, National Civilian Community Corps (NCCC)
Interviewed and evaluated candidates, conducted phone interviews, created and maintained database file of applicants for the AmeriCorps program.
Earth Sail International 1996-1998
Washington, DC
Founder/CEO
Founded national retail and wholesale distribution business of environmental products.
Developed product line, marketing strategy, budget, wholesale and retail publications and client base from exclusive importing agreements with foreign companies.
Experience gained in accounting, sales, business proposals and account management, computer publishing and contract writing.
Arms Control Association 1994
Washington, DC
Researcher
Compiled and analyzed nuclear and defense data from congressional and federal sources for use by senior analyst.
Provided research and editorial support and wrote for the monthly Arms Control Today publications.
EDUCATION
Roger Williams University, Bristol, RI, BA in Political Science, Graduated with honors
INTERESTS
Reading, kayaking, hiking, camping, gardening, volunteering and running.
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