Christina Quinn
***A S Halifax Dr, Ormond Beach, FL 32174 II C: 386-***-**** I ******.***@*****.***
Summary
Exceptional front office employee and office manager with 14 years’ experience delivering the best client and patient relation skills. I am hard working and reliable, with a goal oriented drive and the energy to match. Multi-tasking, team work, and patience make me the perfect candidate for any position working with the public.
Highlights
Answering multi-line phones
Insurance verification experience
Checking in and out clients/patients
Conflict Resolution
End of day and monthly collection auditing
Running monthly reports
Treatment consulting
Managing staff
Ordering office supplies
Quick learner/Self-starter
Goal Driven
Scheduling
Experience
Office Manager/Treatment Consultant 08/2016 to Current
Ormond Beach, FL
Ormond Family Dental
Office personnel scheduling
Ordering office supplies
Hiring
Conflict resolution with staff and patients
Patient consulting and financing of care
Answering multi-line phones
Organize Meeting
Checking in and out of patients
Collecting “patient responsibility” of treatment
Scheduling
Insurance verification
Entering patient information into software
Certified Second Consulter/Insurance Verifier 08/2015 to 08/2016
Ormond Beach, FL
Aspen Dental
Answering Multi-line phones
Scheduling
Treatment consulting
Verifying Insurance
Training of new office members
Collecting “patient responsibility” portion of treatment
Participate in meetings
Front Office Manager 11/2009 to 04/2015
Port Orange, FL
Halifax Veterinary Center
Manage Client Services Staff
Organizing three doctors schedules
Scheduling staff
Answering multi-line phone
Filing
Record Maintenance
Liaison between front and back staff
Scheduling Appointments
Used experience as a technician to help back staff and doctors
Education
University of Central Florida 09/2012-08/2014
Bachelors in Anthropology*
Daytona State College 09/2006-12/2012
Associates of Arts
Achievements
Presidents/Deans List all years attending both educational establishments
*Unable to finish due to finances
Personal references and letters of recommendation are available upon request.