Customer Service Representative

Hello

TERESA ROBERSON

**** ***** ***** **

Manning, SC 29102

704-***-****

********@*****.***

Skills

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute company success. Proven ability to establish rapport with clients and exceed sales quota. Reliable and driven, with strong time management abilities. Experience

September, 2009- March, 2016

Aon Corporation, Charlotte, NC - Benefits Specialist

. Answered incoming calls

● Assisted clients with any and all human resource questions.

● Build new accounts and closed old one.

September 2004- December 2008

Sprint PCS - Customer Service Representative

● Took inbound calls answering any and all billing and general questions.

. Sold new products and opened and closed accounts. August 2002-April 2003

Arch Wireless- Customer Service Representative

● Answered inbound calls

● Assisted with questions about malfunctioning pagers

● Opened and closed accounts also sold various products. Education

August 1995-May 1997

South Carolina State University, Orangeburg, SC-

I studied elementary education while there,

Awards

I have won numerous awards from majority of the companies I’ve worked for. Awards ranged from best calls to best sales.

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