Customer Care Manager

Curriculum Vitae

Of Ms. Boitumelo Glora Moagaesi

Curriculum Vitae

Personal Details

FIRST NAME : Boitumelo Glora

LAST NAME : Moagaesi

ID NUMBER : 791-***-**** 08 4

RESIDENTIAL ADDRESS : 231 Constantine Street

Esiphethweni Section

Tembisa

1632

E-MAIL ADDRESS : *******@*****.***

CONTACT DETAILS : 073-***-****

ALTERNATIVE CONTACT : 083-***-****

CITIZENSHIP : South African

CRIMINAL RECORD : None

Health Status : Disabled (Partially Sited) Using Spectacles

DRIVER’S LICENCE : learners Code 10

HOME LANGUAGE : Setswana

OTHER LANGUAGES : English, South Sotho, IsiZulu, Xhosa, Tswana, Northern Sotho and Xitsonga

GENDER : Female

MARITAL STATUS : Single

SOCIAL STATUS : Professional

Educational Qualifications

NAME OF THE SCHOOL : Huhudi High School

HIGHEST GRADE COMPLETED : Grade 12

YEAR OF COMPLETION : 1998

Tertiary Qualification

INSTITUTION : The Learning Organisation

COURSE : Generic Management Level 4

YEAR : May 2016 – May 2017

INSTITUTION : Training Excellence

QUALIFICATION : NC: Business Administration NQF Level 3

YEAR OF COMPLETETION : 2013

INSTITUTION : Boston Business College

QUALIFICATION : Diploma in Computer Clerk

YEAR OF COMPLETETION : 2008

Skills

Listening Skills, Communicating Skills, Comprehensive Writing Skills, Reading Skills

Telephone Etiquette, Typing Skills, Computer Literate and Computer Netiquette

Abilities

To Work Alone, To Work as an Assemblage, To Work Under Pressure, To Work Extensive Hours

Resolving Conflicts in the Interest of the Company, Meet Work Demand

Work Experience

NAME OF COMPANY : The Learning Organisation

POSITION : Recruiter

DUTIES : Recruiting people for new learnership

: inviting people for interviews

: Formatting CVs in our company format

: Insuring that the leaners submit the documents we need

DURATION : February 2017 - Current

Reason of leaving : Still Working

NAME OF COMPANY : Eqstra

POSITION : Parts Admin

DUTIES : Working on Kerridge

: Receiving calls, Customer Care

: Invoicing

DURATION : February 2013 – February2016

Reason of leaving : Retrenchment

Achievements

Outlook

Customer Care

Invoicing

Pulling Reports

NAME OF COMPANY : SABCOOL

POSITION : Administrator

DUTIES : Working on SAP

: Receiving calls, Customer Care

: Invoicing

DURATION : 2011 – 2013 February

Reason for leaving : New Growth

NAME OF COMPANY : MBD

POSITION : Debt Collector

DUTIES : Working on Cheetah Screen

: Collecting Debts

DURATION : 2009 September -2010 December

Reason For Leaving : Transport Situation

References

NAME OF PERSON : Mr. Thabo Zulu

NAME OF COMPANY : Eqstra

POSITION : Manager

MOBILE NUMBER : 071-***-****

NAME OF PERSON : Ms. Keabetswe Tabane

NAME OF COMPANY : Munnick Bason Dagama Incorporate

POSITION : Manager

MOBILE NUMBER : 073-***-****

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