Customer Service Sales

NIKHIL STANLY

Mobile: +971*********, 055******* Email:***************@*****.***

Career Summary

Indian Educated Hotel Management Professional with additional certification offering a 9+ years career distinguished by commended performance and proven results. Broad background in Hospitality generalist affairs, including experience in Food and beverages, housekeeping. and other related jobs. Result oriented, Meticulous, self-starter with good analytical and logical skills. Self-starter/Initiator with proven leadership qualities to drive a team.

Career Objectives

To attain a full time job as an associate of a customer service team where I can contribute and even further hone my skills in delivering excellent service to an unparalleled and incomparable establishment.

Educational Credentials

P.G : MBA In Tourism And Hotel Administration

B.sc : Hotel Management and Catering Science

PLUS II : Dept.of General Education, Kerala

SSLC : Dept.of General Education, Kerala

Personal Attribute

Sincere, responsible and disciple, Loves to meet and interact with people respects, human values and relation.

Professional Qualifications:

Ability to work under pressure, Good conversation skills, Flexible & team player, ability to relate to people at all levels, Develop & maintain high level of communication, excellent level of customer service, Excellent presentation skills, Training skills etc.

Computer Proficiency

M.S Office (Word, Excel, PowerPoint etc & Tally Familiar in famous Billing software

Training

Sl. No.

Company Name

Designation

Period

Location

1.

Renaissance Cochin

Training

2months

Cochin

2.

CIDADE DE DAMAN

Training

2months

Daman

Work Experience

Sl. No.

Company Name

Designation

Period

Location

1.

Renaissance Cochin

Trainee Supervisor

05/07/2008 to 30/12 /2009

Cochin

2.

CDC Indian Navy

Chef – Steward

12/3/2009

to 20/09/209

Goa

3.

Renaissance kappad Beach Resort

Senior captain

04/10/2010

to

05/01/2011

Calicut

4.

Renaissance Kappad

Beach Resort

Sales Coordinator + Banquet In charge

5/02/2011

to

30/02/2012

Calicut

5.

MAF Group

Travel Coordinator

19/03/2012

to

12/08/2014

UAE

6

M A F Group

Travel, Destination

Accommodation

& Transport (TD A.M)

12/9/2014

to

UAE

Personal Data

Date of Birth : 22nd,January, 1986

Address : Vaikathussery House, ponnerimunglam,

Mulavukad P O, Cochin( Ernakulam )– 682504

Kerala, India

Mob. No.: +971*********, 558363790

Sex : Male

Marital Status : Married

Nationality : Indian

Driving License No : (India)

Passport No : H1544476 ( 11, 12, 2008 - 10,12,2018 )

Visa Status : UAE Work Visa

Languages Known : English, Hindi, Malayalam & Tamil

Hobbies : Reading Books, Travelling & Driving

Declaration

I hereby declare that the above statements are correct to the best of my knowledge and belief. If given a chance to work in your esteemed organization, I assure you to deliver my duties to the fullest satisfaction.

NIKHIL STANLY

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