Technical Support Lean Manufacturing
Resume:
BRADFORD MOCK
Sanford, MI *****
OBJECTIVE
An awarding career that will allow me to help a company grow with the production management, customer support, and lean manufacturing techniques learned from 10 years of experience in manufacturing.
EXPERIENCE
Falcon Road Maintenance Equipment
Production Supervisor, Telephone technical support, and Quality control inspector.
Managed the entire assembly process, from the completion of the parts kits to the complete assembly of the machine. Insured that each machine met the required completion date. Coached, encouraged, and disciplined employees. Designed various electrical circuits including 110 volts A.C, 220 volts A.C. Designed and built the 12 D.C control boxes that controlled all of the functions of the machine. Resolved-design, build, and electrical issues during the assembly process. Inspected each completed machine insuring that it is 100% ready for shipment to the customer. Telephone technical support resolving issues from no starts to broken components.
EDUCATION
Delta College Saginaw, MI
Associates in Arts
Delta College Saginaw, MI
Associates in HVACR
CLASSS
Applied electricity, troubleshooting heating and refrigeration systems, HVACR design and equipment sizing, pipe fitting, sheet metal layout, using various testing equipment.
AWARDS AND ACKNOWLEDGEMENTS
Environmental Protection Agency Certified in refrigeration.
SKILLS
ELECTRICAL, MECHANICAL, PROBLEM SOLVING, EXECELLENT CUSTOMER COMMUNICATION SKILLS, WORKS WELL INDEPENDENTLY, AND IN A GROUP.
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