Customer Service Representative

Zachary Alexander Mascuch

*** ******* *****, *******, ** 07481

201-***-****, *********@*****.***

Summary

I am an independent, hardworking college graduate with strong organizational skills and attention to detail seeking the opportunity to apply my strong foundational knowledge in the natural sciences in a professional environment where I can grow as an individual. My solid work ethic and time management skills have allowed me to balance being a full time science student between working 30-hour weeks at my part time jobs while maintaining an excellent grade point average and making the dean’s list for three years. My solid diagnostic and research skills will serve me well in this field.

Relevant skills:

Excellent communication, writing, and public speaking skills

Cell culture, PCR, solid phase chromatography, data collection, and purification of small molecules

Strong background in molecular biology, biochemistry, genetics, medicinal chemistry, and mathematics

Significant lab experience

Above average proficiency in Microsoft Office and other software

Community Service

Volunteered at St. Joseph’s Regional Medical Center in Paterson, New Jersey

Volunteered at the Christian Healthcare Center in Wyckoff, New Jersey

Education

Bachelor’s Degree in Biomedical Engineering from the College of Sciences and Health

William Paterson University, Wayne New Jersey

Cumulative GPA: 3.39

Work Experience

April 2016- present

Sales Associate, Sears Hardware

Provided excellent customer service, gained substantial sales experience, and became an indispensable employee with a strong working knowledge of every department in the store

June 2013 – January 2016

Seafood Clerk, ACME

Prepared seafood for customers, provided consistent help in other departments, and filled in for my manager on numerous occasions.

October 2011- May 2013

Customer Service Representative, A&P

Resolved customer issues at customer service counter and trained several new employees

May 2009- August 2011

Cashier, Stop and Shop

Provided friendly and attentive service to customers on register and throughout the store

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