Customer Service Administrative Assistant

Jean M. Rupert

**** ****** ******

Pittsburgh, PA 15227

Home Phone: 412-***-****

Cell Phone: 412-***-****

Education

Duquesne University

B.A. Journalism with emphasis on Public Relations and Marketing CCAC

Real Estate Continuing Education classes to obtain Real Estate Sales License WORK EXPERIENCE

SHERATON HOTEL STATION SQUARE

Room Reservation Supervisor/ Group Coordinator

*Work with group bookings to ensure contracted number of rooms are held for all corporate, social and Government groups at the proper rates. Take phone calls from those looking to make reservations with these groups and making sure all special requests are met.

*Input and charge all third party room reservations (Priceline, Hotwire, etc.)

* Supervise up to 5 person office for accuracy and professionalism, keeping peace with other departments.

* General office duties; faxing filing, mailing.

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