Customer Service Sales

Robert D. Garcia

*** *. ******** ***. ******, CA, 93618

559-***-**** **********@*****.***

Career Objective

A results-driven professional with exceptional communication, problem solving and leadership skills. Offering talent in strategic inventory management, organizational development and project planning.

Professional Experience

Bassmekanics Car Audio, Dinuba, CA

Inventory Control / Customer Service, Mar 2017 – Present

Inspect shipments for accuracy and quality while comparing packing slip against customer orders.

Prepare orders for installer by arranging all equipment prior to installation.

Coordinate incoming shipments and make pickups when needed.

Perform weekly inventory counts of showroom and materials in the shop.

Maintain showroom and equipment in a manner appealing to customers to create sales leads.

Review options with customers regarding in car TVs, stereo and security equipment.

Fiore Di Pasta, Inc. Fresno, CA

Warehouse Supervisor July 2015 – Feb 2017

Supervisor daily operations of frozen food manufacturing warehouse and storage facility.

Arrange all outgoing freight and coordinate incoming shipments both dry and frozen.

Plan the responsibilities for warehouse staff weekly and make adjustments when needed based on production needs.

Load and unload incoming & outgoing freight carriers comparing pick lists to receiving paperwork for accuracy.

Perform weekly inventory cycle counts of finished goods, raw materials and packaging.

Certified forklift trainer with ability to certify new employees or recertification.

Daily use of sit down, standup and electric pallet jack.

Customer service regarding any questions on orders and shipments.

Fiore Di Pasta,, Inc. Fresno, CA

Customer Service / Accounts Receivables May 2014 - July 2015

Enter daily sales orders for multiple customers with daily interactions via email, fax and phone.

Enter daily invoices and email to customers.

Work closely with sales department and senior management on sales strategies.

Track inventory levels of multiple products and inform production of upcoming needs.

Collaborate with shipping department and outside freight carriers to ensure orders are expedited accurately and delivered on time.

Education

Institute of Technology, Clovis CA

Associates of Applied Science, Aug 2012 – Jan 2014

GPA: 4.0 / 4.0

Dean’s List

Perfect Attendance

Additional Skills

Certified Forklift trainer

OSHA 10 hour course certified

Supervisor & Management Experience

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