NISHAT ZULQUERNAIN Contact no: +91-901*******

Computer Science Engineer Email: ac1dj2@r.postjobfree.com EDEN PALACE 43/20/2C/1

3RD FLOOR, FLAT NO. 402

NEAR TILJALA POLICE STATION

C.N.ROY ROAD, PICNIC GARDEN

KOLKATA - 700039

Network Engineer & Technical support

CAREER OBJECTIVE

Seeking a position that would give me opportunity to enhance my skills and to become more valuable asset to your company with full responsibility to pursue new things that is geared towards the growth and development thus attain level of competency that will complement both corporate global needs and demands.

PROFESSIONAL QUALIFICATION

M.Tech. in Computer Science Engineering under Maharishi Dayanand University in 2015

B.Tech. in Computer Science Engineering under Maharishi Dayanand University in 2013

12th from B.S.E.B., Patna in 2008

10th from B.S.E.B., Patna in 2005

PROFESSIONAL PROFILE

More than Two years experience in IT / Network Engineering & Technical support.

Technically proficient in Installing Hardware Router, Switch, MUX & Desktop.

Installing Operating System & Software in Router, Switch, MUX & Desktop.

Configuration Router, Switch & MUX.

Provide remote troubleshooting and fault finding if issues occur upon initial installation.

Provide remote support of onsite engineers and end user/customers via Team Viewer, Ammyy Admin, Any Desk for putty and visited the locations as per provided by call coordinator.

Fault handling and escalation (identifying and responding to faults on operator systems and networks,liaising with 3rd party suppliers, handling escalation through to resolution).

Provisioning (IP assignment, core network configuration, network backup and other customer network services).

technical documentation (for NOC) of processes and procedures used throughout normal operations.

Understanding IP networks, and routing protocols.

Understanding network troubleshooting.

Server build and installs, application upgrades, network equipment build and installation. Maintaining hardware serial audits, writing custom monitoring plugins.

Have hands on knowledge of Cisco router & switch.

Have hands on knowledge of Alcatel-Lucent router( SR-12,SR-7,Sra4,SAR8,SAS-M,SAS-T)

Have Hands on Experience of the Network Elements like ECI XDM 1000, 500, 100, 50, BG- 20,30, 40,

Have hands on knowledge of Huawei DWDM Terminals & OSN 550, X8, X16 Muxs.

Have hands on knowledge of QC in Telecom.

Handling of optical power meter, Ethernet Tester for troubleshooting the transmission problem.

Coordination with NOC & Fiber Team for fault rectification in Muxs & and in fiber network.

Site Survey for Hardware Installation.

Testing & Troubleshooting Networks & Cabling.

Possess a flair for adapting modern project methodologies, systems in compliance with quality & international standards.

Excellent relationship management skills with the ability to work with project team members, consultants, contractors with consummate ease.

ORGANIZATIONAL EXPERIENCE

June’16 – Present at NOKIA SOLUTIONS NETWORK (in payroll of Quasar Telecom Consultants Pvt. Ltd.) As Network Engineer.

Working as Transmission Engineer for VODAFONE MS-Tramsmission at Kolkata Location. Responsibilities

Prepare Site Survey report for Router, Switch, & MUX ( Huawei & ECI ) installation.

Service Router, Aggregation Router & Service Switch Installation (Alcatel-Lucent).

Service Router, Aggregation Router & Service Switch OS Installation & upgradation (Alcatel- Lucent).

Service Router, Aggregation Router & Service Switch Configuration (Alcatel-Lucent).

MUX Installation ( Huawei & ECI ).

Vodafone Bandwidth & Speed testing.

Backup and Restore NE DB.

Provide remote support.

Installation, configuration & maintenance of Router, Switches & other networking devices.

Card up-gradation for Router & MUX.

Check Network link status on NMS.

Hardware Acceptance testing.

Communicate with NOC.

December’15 - May’16 at DKPL Networks Pvt. Ltd., Under ALCATEL-LUCENT, Delhi

(NCR) As Network Engineer.

Responsibilities

Prepare Site Survey report for Router & Switch installation.

Service Router, Aggregation Router & Service Switch Installation (Alcatel-Lucent).

Service Router, Aggregation Router & Service Switch OS Installation & upgradation (Alcatel- Lucent).

Service Router, Aggregation Router & Service Switch Configuration (Alcatel-Lucent).

Router Installation (Huawei).

RJIL GPON Installation.

RJIL GPON Bandwidth & Speed testing.

Backup and Restore from TFTP Server.

Installation, configuration & maintenance of Router, Switches & other networking devices.

Card up-gradation for Router.

Hardware Acceptance testing.

Communicate with NOC.

May’15 - November’15 at Rainbow BPO Pvt. Ltd., Noida. As Desktop & Network Engineer. Responsibilities

Hardware and software upgrades, and inventories. Coordinated with local exchange carriers, data link providers, cable installers, and peripheral vendor.

Protecting the Network from viruses Trojans using Symantec Anti-Virus, Kaspersky,Trend Micro etc.

Preparing reports all IT assets and internet Link and PRI Line, Lease Line.

Managing Cyberoam Firewall for all users (Access, Bandwidth, Web Filter etc.).

Install all new hardware, systems, and software for networks.

Install, configure, and maintain network services, equipment and devices.

Manages all system back-up and restore.

Managing & Monitoring Dialler.

Plans and supports network and computing infrastructure.

Manage user accounts, permissions, email, and anti-virus, anti-spam.

Requires a thorough knowledge of networking essentials.

Maintaining of Network and local printer.

Maintaining of Wi-Fi and wireless network.

Understanding and troubleshooting IP networks.

Strong analytical and troubleshooting skills.

Feb’13 - August’13 at CMC LTD, Noida. As Linux Trainee Engineer Responsibilities

Installing Linux Desktop.

Manage User accounts in Linux system.

Providing manual IP.

PROFESSIONAL SKILL

Applications: Microsoft Office (Word, Excel, PowerPoint).

Operating Systems: Operating Systems: Windows (XP/98/07/08/10), Linux (RHCE, Ubuntu, Linux mint, Fedora).Excellent knowledge of POP, SMTP, DNS, DHCP etc.

Packages:- CCNA, LCT-APT, LCT-XDM, XDM Flash Programmer, VMware, Linux Packages

( RHEL-6 )

Other: Excellent installation, ideation, communication, multitasking and leadership skills. Strong written and verbal skills.

Good Understanding of OSI and TCP/IP Model.

Concept of TCP and UDP.

Exceptional familiarity with networked and computer based systems.

Superior troubleshooting abilities for desktop operating systems and software. PERSONAL SKILLS

Creative thinking.

Multitasking and Leadership Skills.

Passionate in learning new technologies.

Flexible to any Environment and good communication ability.

Self-motivated and the ability to work effectively in teams and individual as well. PERSONAL PROFILE

Name : Nishat Zulquernain

Father’s Name : Md Sarfraz Ahmad

Date of Birth : 05th Jan 1990

Gender : Male

Languages known : English, Hindi, Urdu

Marital Status : Bachelor

Nationality : India

Passport Detail : Passport no. M7021086 issued at Patna valid till 02/03/2025.

Permanent Address : Moh:- Sakunat Kalan,

P.O:- Bihar Sharif,

Dist:- Nalanda,

Pin:- 803101

Place:- Kolkata nishat zulquernain

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