Customer Service Sales

Josefina Salaman

*** **** ** ****** *** *C New York NY 10025

Cell: 718-***-**** Tel: 917-***-****

Email: ********@*****.***

OBJECTIVE: To obtain a challenging and enriching position in an organization in which I can grow, learn, acquire new skills and enhance and utilize my leadership, management and interpersonal skills.

EDUCATION:

Mount Saint Mary's College & Seminary, Emmittsburg, MD

GPA, 3.50 August 1997- January 2000

Largo High School, Largo, MD

Diploma Received: June 1997

EMPLOYMENT:

A1 Pharmacy-Pharmacist Clerk New York N.Y

Responsibility included establishing placing orders and restocking all merchandise, performing courier duties, complete daily reports and balanced daily receipts, entering sales on cash register and customer service, merchandising, store inventory and product ordering, track inventory as well as perform other duties as assigned.

Burlington coat factory- Sales Professional New York, NY

Responsibilities include Assist with placement of orders, refunds, or exchanges, inform customers of deals and promotions, utilize computer technology to handle high call volumes, resolve customer complaints via phone, merchandising, store inventory and product ordering, operates the cash register, may need to work extended hours or other variations of standard shift to ensure adequate care of customers and maintain service to the community.

1CAAT- Merchant Processor New York, NY

Responsibilities include establishing and maintaining relationships with local busines owners and merchants, creating and managing credit card machine accounts, providing technical assistance to customers, generate and maintain ongoing sale and maintenance reports and to perform any other duties assigned to ensure effective credit card processing for existing and new customers.

E.P.S. New Management-Production Assistant New York, NY

Responsibilities include providing assistance to producers, directors and other casting staff of movie productions. Responsibilities also include making and receiving deliveries, facilitating street closures, assembling and disassembling sets, managing and organizing wardrobes for casts and extras, providing notifications of events to city agencies and departments, and to perform any other duties assigned to ensure that the production of videos, movies and commercials are filmed as effectively as possible.

Garrison Protective Services-Security Officer Nesconset, NJ

Responsibilities include maintaining safety and security of customers, enforcing rules and regulations of contracting companies, providing mobile security, writing and submitting daily security reports, responding to alarms and dispatched calls, conducting security rounds and to perform any other duties assigned to ensure the safety and security of consumers.

Lyons & Flood, LLP- Mail Clerk New York, NY,

Responsibilities include collecting, sorting and delivering incoming, outgoing and interdepartmental mail, metering mail and processing US Postal Service deliveries, preparing and processing paperwork related to mail services, routing mail to appropriate locations, classifying mail to ensure adherence to postal regulations and to perform any other duties assigned.

United Parcel Service-Shipping & Receiving Supervisor Secaucus, NJ

Responsibilities include ensuring that daily warehouse responsibilities are carried out effectively, supervising a team of 10-20 employees, managing daily inventory, facilitate shipping and receiving schedules, coordinate employee schedules, maintain and generate daily reports, provide customer service and to perform any other duties assigned.

COMPUTER SKILLS:

Affluent with computers and computer software. Skilled in Microsoft Office, WordPerfect for Windows, Apple Macintosh computers, and other Windows and DOS software applications. Familiar with computerized data entry in Alpha 4v3.0 database software.

PERSONAL:

Volunteer at the Zacchaeus Soup Kitchen in N.W. Washington preparing food for the less fortunate and also assist kids in Arts and Crafts activities at the Emery House in N.W. Washington, D.C. Volunteer at Big Brothers, Big Sisters, School Suspension Program, New York, NY. Volunteer at Shepherd’s Cove Homeless Shelter for Women and Children, Capitol Heights, MD.

References Available Upon Request

Contact this candidate