Customer Service Sales
Resume:
Alexandra Abt
Cincinnati, OH ***12
*********.******@*****.***
EXPERIENCE
Nike, Inc. Monroe OH Apparel Manager
FEB 2016-PRESENT
Lead Merchandiser, floor and wall mapping
Lead, Train and Develop.
Daily problem solving and leading the sales floor team to reach goals.
Office, Scheduling and Administrative duties
Cash Handling/Tills/Bank
Microsoft Suite
Shipping/Receiving and Audits
Amazon, Hebron KY Warehouse Associate
AUG 2015-FEB 2016
Shipping and Receiving/Picker and Packer
Reach and exceed daily quotas
Acquired daily responsibilities to assist management
*JOB GAP DUE TO SCHOOLING
ePremium Insurance, Mason OH Administrative Assistant/Customer Service Representative
SEPT 2014-MAY 2015
Filing Insurance Policies
Claims
Inbound/Outbound Calls
Microsoft Suite
Office and Administrative duties
Creating Spreadsheets
Vital Fitness, Wilmington OH Administrative Assistant
JULY 2013-SEPT 2014
Customer Service/Membership and Product Sales
Filing Memberships
Opening/Closing Procedures,key holder, maintaining clean gym
Office Administrative duties
Cash Handling/Bank
Microsoft Suite/creating spreadsheets
Advertisement/Promoting, creating brochures, posters, specials, etc.
Creating Fitness Assessments under confidentiality for members
Assisting members in workouts
Nike, Inc. Jeffersonville OH Full-Time Athlete
OCT 2011-OCT 2013
Shipping and Receiving
Visual Merchandising
Training for Management
Customer Service
Cash Handling
Training and Development
Kings Island, Mason, OH Rides Supervisor
FEB 2009-OCT 2011
Customer Service
Supervisor/Leading Crew
Training and Development
Certified Ride Operations
Safety Classes
EDUCATION
BLANCHESTER HIGH SCHOOL, Blanchester OH Diploma
AUG 2007-MAY 2011
COLUMBUS STATE, Columbus OH 1.5 years
AUG 2012-MAY 2014
Hospitality, Business 101, 102, 103, Anatomy 1 and 2, Algebra 1 and 2, Marketing 101, 102 English 101-103
CINCINNATI STATE, Cincinnati OH 1 year
MAY 2015-MAY 2016
Marketing 101-103, Business 102-103, Algebra, English 103, Business Law, Statistics 1-2, Sales, Accounting 1-2
SKILLS
Management 3 years
Merchandising 5 years
Microsoft Suite 10 years
Training/Development 8years
Customer Service 8 years
Cash Handling 7 years
Administrative 3 years
Scheduling 3 years
Promoting/Marketing 3 years
Advertising 3 years
Shipping/Receiving 6 years
ACCOMPLISHMENTS
PERSONAL
PROMOTIONS
2016 Lead Visual
2017 Stretch Coach
BUSINESS
2016 raised apparel sales from -18% to -8% (10 percent raise in 4 months)
2017 raised apparel sales from -8% to 10% (total 28% sales raise in one year, leading our district under my management)
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