Summary of Qualifications:
Successful history of applying Design Thinking methodology to setup Data Governance COE, and Data Analytics COE
Successful history of leading enterprise data management 100-Day plan, and multi-generational plan
Successful history of leading development of Analytics paradigm, framework, and capabilities
Successful history of leading data governance framework, operating and organizational design, data process design, policy and procedure development
Successful history of developing data warehousing strategy, data architecture in support of data analytics.
Successful history of delivering Big Data Strategy, Data Quality, Data Lineage, Data Profiling, and MDM
Successful history of developing data-driven change management strategy, training, version control, processes, and execution plan
Successful history of SOA governance, framework, Architecture, and principals.
Successful history of data visualization platforms, and ETL tools to develop and execute innovative solutions that facilitate data-driven analysis
Successful history of delivering business and IT transformation playbooks. Enterprise Information Management (EIM) blueprints, Enterprise Intelligence (EI) Framework, API integration, Strategic Performance, MDM playbook, Data Processes, Analytical Processes, Roadmaps, Analytics and Reporting, Data Governance Framework, Corporate Performance Management, and Finance Transformation and enablement for clients in various industries.
Successful history of leading client’s risk data strategy, framework, architecture, risk data hub, operational information security, data governance, audit and GRC.
Exceptional understanding of control frameworks: COBIT, COSO, ITIL, NIST
Successful history of delivering risk data strategy and architecture in support of credit risk data, market risks, operational risk, consumer protection, Basel, AML, BCBS239, information security framework, data privacy, Sarbanes-Oxley, GDPR, SOX, HIPP, and anti-money laundering
Successful history of delivering Assessment and strategy with focus on Data Governance, Privacy, Confidentiality, and Compliance (GDPC)
Successful history delivering high quality, results-oriented, customer-focused business solutions for Banking, Insurance, Wireless, Telecommunications, Transportation, and Manufacturing industries in fast paced, challenging organizations.
Extensive product evaluation, selection and implementation expertise including Azure, Hadoop Technology, Informatica, Reltio, Collibra, Riversand, Tableau, SAP MDG, Archer, Power BI, Oracle, Tibco.
Strong leader and facilitator in technical assessment and strategic planning, extensive experience in functional and process re-engineering. Experienced with all aspects of budgeting, profit and loss responsibility
Expert at developing OSS/BSS strategies, governance, and architecture
Proven success in utilizing current and emerging technologies to achieve quality process improvements and significant productivity gains.
Successful management experience in a commercial services firm providing billable consulting services with experience carrying revenue quota responsibility.
Extensive domestic and international experience in a variety of settings.
Skillful communicator and negotiator in Business Development and Alliance building.
Exceptional organizational, communications, interpersonal and leadership skills to effectively integrate company goals and objectives into achievable system deliverables on time and within budget.
Expert at applying industry standards such as TM Form, Worldwide Web Consortium (W3C), and ARTS. IOT Standards, NIST, SANS, CISSP, OSS/BSS, TM Forum standards for Business Process Framework (eTOM), Information Framework (SID), ITIL, Application Framework (TAM), Integration Framework and Architecture & Governance. Federal Enterprise Architecture FEA
Selective Professional Experience:
TSG Inc, Principal Data Management Consultant (01/2009 – 05/2017)
Responsible for developing intellectual development with focus on data strategy, Design Thinking, architecture, governance, process development, change management, technology selection, solution selling, strategy, architecture, processes.
Insys/TWC, Enterprise Data Management Leader (01/2016 – 12/2016)
Lead the development of data governance COE, data analytics COE, program playbook, metrics, customer and product MDM, BI, data quality policies, organization design, roles and responsibility description, and processes, data lineage, data profiling, metadata management, a framework in support of business initiatives. Managed 15 consultants and clients across multiple lines of business, and supporting technology team. Developed business capabilities, playbook, and program architecture. Worked with Business owners and IT to develop data monetization strategy, data analytics strategy, ETL strategy, and framework to apply to Sales & Marketing Support, Product / Services enhancement, operation, and Regulatory Compliance. Increased profitability by %10, reduced risk, and improved operational cost by 15%. Developed enterprise change management strategy and processes for data governance, big data and data science to facilitate data-driven business transformation. Developed cloud based data migration strategy, process, governance, metrics, data validation, cleansing, conversion, enrichment, standardization, information security and capabilities. Lead the data visualization platforms, and ETL tools to develop and execute solutions that facilitate data-driven analysis. Lead the development of data warehousing strategy, data architecture in support of data analytics. Lead the conceptual and logical dimensional data modeling. Lead the development of OSS/BSS Enterprise Data Management direction, for various business domains, definition, communications, architectural standards, guidelines, and states of direction by providing expertise and guidance to architects, on the design, and the establishment of architecture standards to ensure alignment with current and future state business needs. Defined the corporate information framework, API integration, data governance, in support of business and operational analytics. Developed information security strategy, framework, directed the application development team. Developed Azure Cloud-based strategy and architecture to authenticate, and access services and privileged Access Managed Assets (PAM). Evaluated Archer, Power BI, Collibra, Hadoop, MapReduce, Tableau, Big Data, J2EE Architecting, Reltio, Azure, SSAS, SSIS, Powershell, Automation, R-Server, Informatica IDQ and Collibra tools for data governance.
Infosys/ New York Life, Data Leader (01/2015 – 12/2015)
Managed 15 consultants and clients across multiple lines of business, and supporting technology team. Developed business capabilities, playbook, and program architecture. Managed a 400 thousand dollars engagement budget. Increased profitability by %15, reduced risk, and improved operational cost by 10%. Developed Data Analytics and Data Governance COE, GRC strategy, Data Governance policies, security policies, metrics, organization, processes, data quality, data profiling, data lineage, customer analytics, risk analytics, operational data analytics current state assessment and blueprint for success.
Worked with business owners and CIO office to develop data monetization strategy with focus on cost reduction, new revenue generation, improving operational efficiencies. Established Enterprise Data Management (EDM), MDM Data Governance COE, Data Analytics COE
Data Collection Deliverables: Interviewed business and IT to identify pain-points and future state vision. Developed data governance survey, data management maturity assessment, data governance organizational design impact assessment, data management process impact assessment, data architecture technology impact assessment, business & organization assessment, data management work process assessment.
Opportunity Identification Deliverable: developed and recommended opportunities for enhancement. Proposed EDM COE Organizational design, leveraging Scrum Coach while developing Data Playbook.
Worked with Business owners and IT to develop data analytics strategy, data quality metrics, data standards, data lineage, data profile, defined data controls in support of DQ, data quality strategy, data lineage, and framework to apply to Risk data across multiple business domains, Sales & Marketing, Product / Services enhancement, and Regulatory Compliance. Developed change management strategy, version control, and processes, big data and data science to facilitate data-driven business transformation.
Lead the assessment and strategy for Data Governance, Privacy, Confidentiality, and Compliance (GDPC)
Solution Design Deliverables: developed business process design, developed stakeholder positioning, developed EDM organizational design
EDM Blue Print or Program Plan Deliverables: developed a shorter, midterm, long term plan with recommendations on Customer Analytics implementation roadmap, metadata management, data stewardship, data standards, MDM, IT integration, data quality, business metrics, IT governance, Analytics, Reporting, System Architecture, data management processes, and data quality.
Developed MDM CRUD data processes
Lead the data visualization platforms, and ETL tools to develop and execute solutions that facilitate data-driven analysis. Lead the conceptual and logical dimensional data modeling.
Develop the BI, and MDM integration strategy, API integration, SOA roadmap, SOA governance to integrate the data and services into Collibra, MapReduce, Big Data, J2EE Architecting, Hadoop, Reltio, Azure, SSAS, SSIS, Powershell, Automation, R-Server, Archer. Developed Enterprise Data Management Multi-Generation Plan
Worked with stakeholders to develop Collibra, Data Governance, Information Security strategy and framework, Audit, Risk Management and Compliance blueprint for success and architecture. Developed a strategic view of compliance & risk management, developed risk management data flow. Leveraged control frameworks such as COSO, CoBIT, ITIL. Developed compliance management architecture, developed compliance & risk management technology requirements. Some of the compliance consideration included data privacy, consumer protection, SOX, Anti-Money Laundering. data privacy
Developed integrated risk data process strategy, advanced analytics in support of GRC, Credit Risk, Operational Risk, Market liquidity, Customer, and other risks.
Developed Guidewire integration strategy and implementation to integrate various business functionalities.
Developed cloud based data migration strategy, process, governance, metrics, data validation, cleansing, conversion, enrichment, standardization, information security and capabilities.
Developed financial services closed loop advanced analytics framework with focus customer data, risk data, and operational data
Lead the development of data warehousing strategy, data architecture in support of data analytics.
Increased profitability by %5, reduced risk, and improved operational cost by 15%.
Infosys, VF Corp, Data Management, Switzerland (08/2014 – 12/2014)
Applied Design Thinking Methodology to Global Enterprise Information Governance Assessment with the focus on various brands and master domains such as Vendor, /Item Master, Finance, Product, Material, Item and Customer Master (MDM). Lead the change management strategy, processes with focus on data-driven culture change. Lead the data visualization platforms, API integration, and ETL tools to develop and execute solutions that facilitate data-driven analysis. Lead the conceptual and logical dimensional data modeling. Lead the development of data governance, metadata, data analytics, metrics, cloud strategy, data warehousing architecture, data quality policies, organization, and processes, data lineage, data profiling, a framework in support of business initiatives. Developed cloud based data migration strategy, process, governance, metrics, data validation, cleansing, conversion, enrichment, standardization, information security and capabilities. Products evaluated and implemented expertise including Azure, SSAS, SSIS, Powershell, Automation, R-Server, Informatica IDQ, Tableau, Hadoop Technology, Reltio, Collibra, Riversand, SAP MDG
Verizon Telematics & State farm Insurance (02/2014 –07/2014)
Managed 10 consultants and clients across multiple lines of business, and supporting technology team. Developed data strategy, data governance playbook, and program architecture. Managed a 300-thousand-dollar engagement budget. Lead the development of data governance, metadata, data analytics COE, cloud strategy, data warehousing strategy, API integration, metrics, customer and product MDM, data quality policies, organization, processes, data lineage, data profiling, a framework in support of business initiatives. Developed cloud based data migration strategy, process, governance, metrics, data validation, cleansing, conversion, enrichment, standardization, information security and capabilities. Lead the data visualization platforms, and ETL tools to develop and execute solutions that facilitate data-driven analysis. Lead the conceptual and logical dimensional data modeling.
Target/Concord: Data Governance Leader (09/2013 – 01/2014)
Managed 25 consultants and clients across multiple lines of business, and supporting technology team. Developed enterprise change management strategy and processes with focus on data-driven culture. Developed the Product, Material, Item and Customer MDM strategy, data governance COE, data analytics COE, cloud strategy, API integration, data warehousing architecture, metadata, and data analytics. Lead the data visualization platforms, and ETL tools to develop and execute solutions that facilitate data-driven analysis. Lead the conceptual and logical dimensional data modeling. Developed cloud based data migration strategy, process, governance, metrics, data validation, cleansing, conversion, enrichment, standardization, information security and capabilities. Technologies evaluated and implemented are Hadoop, MapReduce, Big Data, Azure, SSAS, SSIS, Powershell, Automation, R-Server, J2EE Architecting, Informatica IDQ, Tableau, SAP MDG, and SAP MDM.
Capgemini / Dominos Pizza: Data Governance Leader (1/2013 – 8/2013)
Used Accelerated Solution Methodology to address Global Information Management Framework, with a focus on product and customer data strategy, enterprise data governance, BI, customer data analytics, data governance, Product, Material, Item and Customer MDM. Lead the data visualization platforms, and ETL tools to develop and execute solutions that facilitate data-driven analysis. Lead the conceptual and logical dimensional data modeling. Lead the development of data warehousing strategy, data architecture in support of data analytics. Lead the development of data governance COE, data analytics COE, cloud strategy, API integration, data warehousing strategy, metrics, data quality policies, organization, and processes, data lineage, data profiling, a framework in support of business initiatives. Developed cloud based data migration strategy, process, governance, metrics, data validation, cleansing, conversion, enrichment, standardization, information security and capabilities. Technologies evaluated and implemented Hadoop, Azure, SSAS, SSIS, Powershell, Automation, R-Server, SAP MDG.
CSC, Polaris (1/2009 – 12/2012)
Christos Health, Houston, TX
Managed 15 consultants and clients across multiple lines of business, and supporting technology team. Developed business capabilities, playbook, and program architecture. Managed a 400 thousand dollars engagement budget. Developed Master Data Strategy and data governance for Customer, Prescriber, ACO, Payer, Product, Pharmaceutical Products, Affiliates. Developed Enterprise Data Management Multi-Generation Plan.
Molina Healthcare, Florida
Lead the development of Service Quality Analytics, metrics, and set up of Data Governance COE. Managed 10 consultants and clients across multiple lines of business, and supporting technology team. Developed playbook, and program architecture. Managed a 300-thousand-dollar engagement budget. Primary author for Data Governance policies, procedures, and strategies for a hospital system to improve revenue cycle management, reduce healthcare costs and loss of patient share. Lead proposal writing and solution selling activities, developed deal strategy.
UCB Pharma, Atlanta, Ga
Lead the development of service quality analytics, metrics and data governance COE. Lead the development of clinical trial Data Governance policies, procedures, and strategies. Utilized Design Thinking Methodology to help client innovate, manufacture and sell more effectively while managing risk, ensuring compliance and optimizing return on investment. Collaborated with various stakeholders to develop an enterprise data strategy and governance on. Developed Change management plans with focus on enterprise information management. Developed MDM integration strategy and SOA roadmap to integrate the data and services. Established Data Governance program metrics as well as data quality metrics
American Insurance Group (AIG), Principal Consultant
Lead the development of customer analytics, data governance Service Architecture, IAA Integration Road Map, IT Blue Print, framework, maturity model, principles, standards with the focus on several work streams to include: business and data processes, technology, service, data governance, Big Data, infrastructure, applications, information security framework. Lead the data visualization platforms, and ETL tools to develop and execute solutions that facilitate data-driven analysis. Lead the conceptual and logical dimensional data modeling. Data warehousing architecture. Developed cloud based data migration strategy, process, governance, metrics, data validation, cleansing, conversion, enrichment, standardization, information security and capabilities. Developed API integration strategy and implementation to integrate various business functionalities. Lead the assessment, strategy with focus on Data Governance, Privacy, Confidentiality, and Compliance (GDPC). The client required a single constant view of Customer Master MDM, Client Data, and Security Master Information across the entire business. Evaluated Informatica MDM, Tableau, Informatica IDQ, Reltio, SAP MDG, Archer.
Wipro Architect (1/2008 – 6/2008)
Developed SOA best practices and solution pathways with focus on Business Information Management Go To Market strategy, road maps, framework, and related artifacts. Researched and developed road map for Business Information Management (BIM) with touch points on Enterprise BPM, Content Management, Knowledge Management, Standards, Search, Master Data Management (MDM), Business Intelligence, Information Security, SOA Architectural (Enterprise and Strategic)Template, Governance, Risk Management, Compliance (GRC) and Opportunity Risk Assessment.
Capgemini Financial Services, Enterprise Architecture (1/2007 – 12/2007)
Lead the development of banking enterprise data management, analytics, governance and architecture intellectual properties, best practices, and templates. Lead the development of data warehousing strategy, architecture in support of data analytics.
US Bank, Enterprise Architect (5/2005-11/2006)
Lead the SOA strategies, architecture, and governance in support of various business initiative including CRM, Credit Risk Architecture, shared services, and risk data. Lead data governance and data analytics COE with a focus on customer, operations, consumer protection, Basel, information security framework, data privacy, and anti-money laundering. Lead the assessment, strategy with focus on Data Governance, Privacy, Confidentiality, and Compliance (GDPC).
Bank of America, TSG, Inc, Charlotte, NC CRM Architect (3/2001 – 12/2004)
Lead the SOA strategies, architecture, and governance in support of various business initiative including CRM, Credit Risk Architecture, shared services, and risk data. Leveraged control frameworks such as COSO, CoBIT, ITIL. Lead the assessment, strategy with focus on Data Governance, Privacy, Confidentiality, and Compliance (GDPC).
KPMG Consulting, LLC - Sr. Manager (01/2000 – 01/ 2001)
Education: Capitol Technology University; Laurel, Bachelor Science in Electronics Engineering, MD 1983
Training:
NCS Pearson, Capability Maturity Model (CMM) Level 3, Software Project Process-from new business development activities throughout the software development lifecycle.
Bank of America, Six Sigma Quality Fundamentals
Associations: Member of Toast Masters club, April 01, 2001