Customer Service

Franklin Choy

Professional Summary

•Experienced cashier with a background in catering looking to join a growing organization and furthering my skills. I am seventeen years of age a high school graduate and attending college of the desert as a kinesiology major in the fall. I graduated with a 3.6 G.P.A. in my senior year. Previously employed by Panera Bread as a cashier from august of 2015 - January 2016.

Education

HIGH SCHOOL DIPLOMA 2016 MT. SAN JACINTO

•3.6 G.P.A. SENIOR YEAR

•VARISTY BASEBALL

•VARSITY FOOTBALL

•WINNER OF D.A.C. ART SCHOLARSHIP

•MENTORED BY MERIDY VOLZ AND TAUN-YO JONES

Skills & Abilities

•Ability to mediate disputes

•Excellent communication skills

•Listening skills

•Reading comprehension skills

•Reliable and punctual

•Excels in customer service

•Quick learner

•Computer proficient

•Creative problem solving

•Accurate

•Customer and service-oriented

Experience

CASHIER PANERA BREAD AUGUST-JANUARY 2016

•Computed sales prices, total purchases and processed payments. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Recorded customer orders and repeated them back in a clear, understandable manner.

Delivery Driver NYPD January 2017- Now

Delivered pizzas and greeted customers with a smile

Followed driving security and protection policies and procedures

Greeted customers in the store professionally and in a pleasant manner

Helped with taking phone calls, placing orders and performing prep work for pizzas

Performed cleaning and repairs duties as needed

Refereces

Luis Lara: 951-***-**** ~ Coach

Anthony Wilborn: 909-***-**** ~ Coach

Contact this candidate