Project Management State University

MAHMOUD MOHAMED, MsEM, PMP

*************@*****.*** 408-***-****

https://www.linkedin.com/in/mahmoudmohamed89/

Education

2015–2017 San Jose State University SAN JOSE, CA

Master of Science in Engineering Management: GPA 3.6

Relevant Courses: Engineering & Operations Management, Marketing, Supply Chain, System Engineering, Managerial Analysis, Entrepreneurship, Lean Methodology, Accounting for Project Management.

2007–2012 German University in Cairo CAIRO, EGYPT

Bachelors of Science in Mechatronics Engineering

Certifications

Project Management Professional (PMP®), Certified Scrum Product Owner, Certified Scrum Master, 6 Sigma Green Belt, ITILv3 Foundation, CCNP, Salesforce Certified Administrator (In progress), Salesforce trailhead: https://goo.gl/trZPLd

Experience

01/17–06/17 San Jose State University SAN JOSE, CA

The Ultimate Guide Project Manager

Conducted a guide to aspire project managers to optimize their project management learning experience.

Constructed roadmap to depict the ideal resource for each knowledge area of the PMBOK best practice.

Managed to write a guide of nearly 300 pages instead of 1800 pages.

10/16–12/16 San Jose State University SAN JOSE, CA

ProFind Project Manager/ Business Analyst

Managed to develop an application that makes the routine tasks of shopping more efficient.

Utilized Agile Scrum methodologies and implement it in Software Development Life Cycle (SDLC).

Conducted a pitch with potential investors and consultants from Fortune 100 companies.

Won the best business plan among 6 different team ventures.

7/16–10/16 San Jose State University SAN JOSE, CA MBA Track Decision Analysis Team Lead

Helped applicants to decide the optimal ROI based on given scenarios provided by them.

Interviewed applicants and prioritized 3 utilities based on their preferences and weighted them accordingly.

03/16–06/16 San Jose State University SAN JOSE, CA

Process Improvement using Six Sigma Project Lead

Conducted an analysis to optimize the inventory management process of a startup to reduce its write-offs.

Used VLOOKUP and Excel functions to find all relevant information and integrate it with products' write-off.

Managed to decrease 18% in the average weekly write-off percentage.

5/13–02/16 Cisco Systems SAN JOSE, CA

Customer Engagement Engineer

Obtained 450+ 5-star customer satisfaction rating and helped on documenting lessons learned of 500+ cases.

Supervised and participated in the training of more than 10 new team members across 3 office locations.

Involved in developing Salesforce CRM user experience by conducting surveys for over 60 users.

Suggested 4 business features to Salesforce team that improves users’ experience.

2013 Questivity SANTA CLARA, CA

Network Support Advisor

Installed and monitored more than 20 Cisco networking equipment in different customers’ locations.

2012 Cal Micro, Inc SAN JOSE, CA

International Sales

Maintained loyalty of 10-year customers relationship, and trained 5 sales representatives.

My other projects could be found at https://goo.gl/XpeY8w

Skills & Personal Experience

Skills:

oSoft Skills: Interpersonal communication, self-starter, leadership, working under pressure, cross-functional, dedication, hardworking, teamwork,

oManagerial Skills: Agile methodology Framework, scrum, ITIL Project management, Business Process Improvement, Lean Methodology, risk management, quality management, scope management, human resource management, communication management.

Cultural Experiences: Lived in 5 different cities, in 5 different countries and in 5 different continents.

Social Impact: Influenced 9 of my peers to achieve industrial certifications and land 6-digit income jobs.

Personal Achievements:

oManaged to independently save and secure more than $40,000 to pay for my school tuition and certifications.

oAchieved Cisco Network Associate certification, CCNA, in 3 months instead of Cisco 1-year advised timeline.

oManagement Information Tools: Microsoft Project, Microsoft Visio, Microsoft Excel, Salesforce CRM.

oNetworking Skills: Routing, switching, CCNP.

oProgramming Skills: Java, SQL.

Additional Interests: Travelling, reading, and hiking.

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