Technical Support

Dominic A.

Gamez

Technology Specialist

OBJECTIVE: To continue my

career in a full time IT/technical

support position in Corpus

Christi area.

DALLAS BAPTIST

UNIVERSITY

(Plan to continue education in

Corpus Christi and finish with

MBA by 2022)

Business Administration

2013 – 2014

CONSERVATORY OF

RECORDING ARTS

AND SCIENCES

Technical Degree Audio

Engineering and Music Business

2004

SKILLS

VM Ware/VDI technology

Active Directory

Email migration

Apple iOS and Android

platform based applications

SOFTWARE

Microsoft Word, Excel,

Powerpoint, Access, Outlook

and OneNote

Apple iWork Pages, Numbers

and Keynote

Google Docs, Sheets, and Slides

Adobe Photoshop

Phone systems administration

Clerical/administration office

skill

75% Bilingual (Spanish)

PERSONAL/SOFT SKILLS

Positive attitude

Rapport development

Cool under pressure

Critical thinking

Accepting of feedback

Quick to learn and adapt

Corpus Christi, TX 972-***-**** *******.*****@*****.***

RELEVANT JOB EXPERIENCE

ARLINGTON ISD (Arlington, TX) 2011 – present campus technology manager

● Manage network operations to include

Troubleshooting connectivity/LAN/WAN and system issues

Installing and maintaining routers

Adding/terminating users while assigning rights and access

Establishing email addresses and resetting passwords

Performing backups, restores, reimages, etc.

● Administrate and maintain databases

● Assist staff in understanding and using technology; conduct regular staff technology presentations and trainings and present and implement technological alternatives to streamline functions and improve productivity

MAS TECH/A3 (LAZO TECH) (Dallas, TX) 2009

satellite installation tech/telecommunications fiber optic line installer

● Satellite, 24 and 6 strand Fiber Optic cable, Cat 5 and Cat 6 network copper installations and testing

● Worked with and installed audio/video and coax cables, terminators, multiswitches, various connectors, etc.

● Service activations and set up

SYNERGY BROADCAST/TEL VISTA (Addison, TX) 2005 2007 systems specialist/technical support

● Trained, installed, maintained, troubleshot, and provided tech support to system operators of broadcast automation systems and media robots for hospital, hotel, education facilities, and general broadcast use

● Worked with various VPN and VNC programs along with PC Anywhere to access customer computer systems for upgrades, updates, and troubleshooting purposes

● Created LANs for the communication of all installed computers including, but not limited to, digital servers, digital encoders, webcasters, character generators, and master control computers US ARMY (Various/USA/Iraq) 1999 2006

communications chief/signal support systems specialist (mos 31u)

● Trained and provided technical assistance of Signal equipment to soldiers, Marines, and sailors

● Installed vehicular and rack mounted multichannel radio terminals, communications systems, mobile subscriber equipment (MSE), radios, router switches, and data distribution systems

● Repaired and maintained vehicular and mounted secure wireless communications units, wired/cabled broadcasting and telephonic equipment, as well as complex computer systems

Contact this candidate