La’Voris Xavier McKeever
Decatur, GA 30032
Phone: 678-***-****
E-mail: **********@*****.***
Objective
To obtain a position in the technical field so my knowledge along with my customer service skills can increase the company’s operational efficiency.
Summary of Qualifications
Over 1 year of experience in reception and front desk activities
1 year of call center experience
Highly skilled in data entry and organization.
Experience in receiving, sorting and routing mail
Demonstrated ability to greet clients and assist them accordingly
1 year of Technical experience
1 year of Troubleshooting experience
1 year of Soldering experience
Technical Skills
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Proficient with Adobe Products (Photoshop, Illustrator, AfterEffects, InDesign)
Typing speed: 65 wpm
10-Key speed: 10140 keystrokes per hour
Fax, Copier, Printer and Scanning machines
Professional Experience
2016 - Present, Customer Service Representative at LogistiCare Atlanta, GA
Customer Service Representative
Various Data Entry assignments
Handled logistics of non-emergency medical transportation
Fax and print routed trips
Operate phone lines during high call volumes.
2015 - 2016, Ross Stores Fayetteville, GA
Full Time Sales Associate
Working the cash register
Stocking merchandise
Maintaining the visual appearance of the sales floor
Assisting customers with clothing choices in the fitting room.
2013 - 2014, Technician at SPC International Riverdale, GA
Tech 2/Technical Assistant/Repair Technician
Repaired CPM modules / ATM Equipment
Soldered components
Compiled Repair Manuals for future employees
Repaired circuit boards/connector boards
2011 - 2011, Technician
at The Art Institute of Atlanta-Decatur Atlanta, GA
Receptionist/Technical Assistant
Completed various data entry assignments
Organized spreadsheets and equipment
Fixed technical problems around the campus
Assisted students and faculty with printing needs
Received and maintained campus equipment
Registered students into the database
2008 - 2008, Student Finance at DeVry University Atlanta, GA
Student Financial Aid Assistant
Completed various data entry assignments
Organized documents and spreadsheets
Receive, sort, and route mail
Other Experience
Burger King, Crew Member April 2007 – August 2007
Kroger, Part Time Grocery Clerk May 2006 – August 2006
Education
2009 – 2011 The Art Institute of Atlanta-Decatur, B.F.A., Game Art and Design
2007 - 2009 DeVry University, Game Simulation and Programming
Other Skills
Strong adaptability skills
Strong Troubleshooting skills
Strong verbal and oral communication skills
Skilled in multi-tasking and organizing
Precise attention to details
Profound ability to fix technical issues
Excellent customer service experience
Soldering skills
A wonderful personality and a “can-do” attitude!