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Customer Service Data Entry

Location:
Decatur, GA, 30032
Posted:
July 19, 2017

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Resume:

La’Voris Xavier McKeever

**** ******* **. *** **

Decatur, GA 30032

Phone: 678-***-****

E-mail: **********@*****.***

Objective

To obtain a position in the technical field so my knowledge along with my customer service skills can increase the company’s operational efficiency.

Summary of Qualifications

Over 1 year of experience in reception and front desk activities

1 year of call center experience

Highly skilled in data entry and organization.

Experience in receiving, sorting and routing mail

Demonstrated ability to greet clients and assist them accordingly

1 year of Technical experience

1 year of Troubleshooting experience

1 year of Soldering experience

Technical Skills

Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Proficient with Adobe Products (Photoshop, Illustrator, AfterEffects, InDesign)

Typing speed: 65 wpm

10-Key speed: 10140 keystrokes per hour

Fax, Copier, Printer and Scanning machines

Professional Experience

2016 - Present, Customer Service Representative at LogistiCare Atlanta, GA

Customer Service Representative

Various Data Entry assignments

Handled logistics of non-emergency medical transportation

Fax and print routed trips

Operate phone lines during high call volumes.

2015 - 2016, Ross Stores Fayetteville, GA

Full Time Sales Associate

Working the cash register

Stocking merchandise

Maintaining the visual appearance of the sales floor

Assisting customers with clothing choices in the fitting room.

2013 - 2014, Technician at SPC International Riverdale, GA

Tech 2/Technical Assistant/Repair Technician

Repaired CPM modules / ATM Equipment

Soldered components

Compiled Repair Manuals for future employees

Repaired circuit boards/connector boards

2011 - 2011, Technician

at The Art Institute of Atlanta-Decatur Atlanta, GA

Receptionist/Technical Assistant

Completed various data entry assignments

Organized spreadsheets and equipment

Fixed technical problems around the campus

Assisted students and faculty with printing needs

Received and maintained campus equipment

Registered students into the database

2008 - 2008, Student Finance at DeVry University Atlanta, GA

Student Financial Aid Assistant

Completed various data entry assignments

Organized documents and spreadsheets

Receive, sort, and route mail

Other Experience

Burger King, Crew Member April 2007 – August 2007

Kroger, Part Time Grocery Clerk May 2006 – August 2006

Education

2009 – 2011 The Art Institute of Atlanta-Decatur, B.F.A., Game Art and Design

2007 - 2009 DeVry University, Game Simulation and Programming

Other Skills

Strong adaptability skills

Strong Troubleshooting skills

Strong verbal and oral communication skills

Skilled in multi-tasking and organizing

Precise attention to details

Profound ability to fix technical issues

Excellent customer service experience

Soldering skills

A wonderful personality and a “can-do” attitude!



Contact this candidate