Manager Medical

CURRICULUM VITAE

Name: Joana Ndlovu

Date of Birth: 17 January 1981 (ID 810**********)

Contact Details: 758 Letaba Street Extension 1

Klipfonteinview

Midrand

1682

Mobile No: 073******* / 074*******

Email – *************@*****.*** (anytime)

Education: Matric

Attained the following subjects:

English – C

IsiZulu- D

Accounting- D

Econimics - C

Business Economics – D

Mathematics - F

Further Education: Secretarial and Office Administration ( 18 months course)

Intuition Computer College Jan 2008 – June 2009

Ms Office, Ms (Word, Excel, Power Point,Access)

Basic Bookkeeping and Accounting

Business English and Typing

Credit Management & debt Collection Certificate Spesnet ( Oct 2009 )

Collection methods and tools, Mail Merge

Credit Policies and Credit Assessing

Improve Cash flow and Manage Accounts

Pastel Accounting Certificate ( Short Course )

College Campus Randburg Nov ( 2009 )

Installation of software, Processing, Inventory

Financial Reports and bookkeeping 1 &

Financial Accounting Diploma Oct 2010 ( 1year )

Preparing Statement of financial position

Income and Statement of changes in Equity

Year end adjustments and financial reports

To Trial balance and

Reconciling of bank Statement

Computer Skills:

Using your computer

Word Processing

Desktop Publishing

Electronic Communications

Spreadsheets

Presentations

Create, Manage & Integrated Files

Fully computer literate with experience using Microsoft Word and Excel and in addition I have used many in house computer systems and Accounting Software’s. (Sychromed, Medemass, Elixir, Mededi, Health Bridge, Pastel Accounting)

PERSONAL PROFILE: A dedicated, hardworking, motivated, fast & eager to learn and results-driven individual. Possesses excellent interpersonal, communication and negotiation skills and the ability to develop and maintain mutually beneficial internal and external relationships. Enjoys being part of a successful and productive team, and thrives in highly pressurised and challenging working environments. I have over 7 years of medical office management experience. I enjoy working and dealing with patients and I have the ability to communicate with people of all levels very effectively both verbally and written.

EMPLOYMENT HISTORY

Milpark Sleep & Epilepsy Laboratory

Office Manager - 1st Sep 2013 to 30 June 2017 I was retrenched

Answering calls Diary Management

Liaising with Customers Daily

Data Capturing of accounts using Medemass & Vericlaim program

Filing of work daily

Fax and Email all reports to Doctors and Patients

Responsible for office Inventory and Stock

Petty Cash & Banking

Arranging Authorizations for Admissions & Procedures

Resolve all Account related Queries (Credit Control)

Typing of Medical Reports ( Using a dicta- phone)

Responsible for all postage and courier requirements

DR R.D Bisram (Specialist Physician ) Roseacres Clinic

Medical Accounts Administrator (Jan 2013 to 30 April 2013) Temporary Post

Data Capturing of accounts using Elixir Medemass program

Allocate payments, filing of work daily

Send Claims to Medical Aids and follow up

Prepare list of Outstanding Debtors and Handovers

Credit Control & Debt Collection

Resolve all Account related queries

Compile monthly financial reports and Reconcile

DRS Erasmus & Holly (General Practitioner) Parkview

Medical receptionist ( May 2013 to Aug 2013)

Answering calls & Electronic Diary Management

Liaising with Patients Daily

Data Capturing of accounts using MedEdi

Process & Allocate payments, filing of work daily

Send Claims to Medical Aids

Uploading of all lab results to patient profiles

Dr L.T Rikhotso(Specialist Urologist) Brenthurst Clinic

Secretary & Medical Accounts Administrator ( 1 Dec 2010 to 30 Sept 2011) Temporary position

Answering calls Diary Management

Liaising with Patients Daily

Data Capturing of accounts using Sychromed program

Allocate payments, filing of work daily

Send Claims to Medical Aids and follow up

Prepare list of Outstanding Debtors and Handovers

Credit control & Debt Collection,

Compile monthly financial reports and Reconcile

Arranging Authorizations for Admissions & Procedures

Resolve all Account related Queries

Typing of Medical Reports & Medico Legal Reports ( Using a dicta- phone)

Confirm benefits & Prepare Theatre list

Responsible for office Inventory and Purchase refreshments for staff members

Manage all travel arrangements

DR. D. S Ruredzo(Specialist Pediatrician) Carstenhof Clinic(Feb 2008 to March 2010) Practice closed due to DR furthering studies to a new speciality

Drawing Weekly and Monthly Statistics

Data Capturing of accounts using Sychromed program

Allocate payments, filing of work daily

Send Claims to medical aids and follow up

Prepare list of Outstanding Debtors and Handovers

Debt Collection, Typing feedback letters

Compile monthly financial reports and Reconcile

Arranging Authorizations for patients

Resolve all Account related Queries

Manage all travel arrangements

Responsible for office Inventory and Refreshments

Confirm benefits, Liaising with Customers Daily

GIE (Gheba Industrial Essential) – Receptionist ( Feb 2002 to Dec 2004)

I left to further my studies

Reception and visitors,

Supervise cleaners and gardener,

Purchase refreshments for staff members

I did the petty cash

Liaised with the Facilities Manager regarding building matters

Office Maintenance & Internal Catering

Invoicing and Quotations Pastel Accounting

Assigning job cards for technicians

Sending faxes and distribution of incoming faxes & Filing,

Arranging conference venues

Hobbies & Interests.

Knitting & Nature Walking,Arranging, hosting, baking and cooking for dinner parties for different events .

References

Milpark Sleep & Epilepsy Laboratory Milpark Hospital (Foruie & Associates)

Practice Manager - Khathu Lambani - 021***-**** / 072*******

DRS Erasmus & Holly (General Practitioner) Parkview

Stacey / Rossy – 011*******

DR R.D Bisram (Specialist Physician ) Roseacres Clinic

Hazel Mahachi - 011*******

Dr L.T Rikhotso(Specialist Urologist) Brenthurst Clinic

Practice Manager - Martha Mwathembe -011-***-**** / 011-***-****

GIE (Gheba Industrial Essential )

Director - Mr.G . Gumede - 011-***-**** / 078*******

Contact this candidate