Engineer Technical Support

AAMIR BASHIR

Address: Miami, Florida

Mobile: +1-786-***-****

E-mail: *****.******@*******.***

Personal Profile:

Accomplished result driven Telecom professional, offering over 10 years of industry experience in multi domains covering expert level competence as Solution and Design Architect of IP & Transport Networks, products, services, performance and quality assurance of network and business development in Telco arena.

Professional and Technical Expertise Summary:

Having extensive experience in telecom & enterprise sector across engineering, Operations, pre-sale, sales & solutions, product management, product strategy, business strategy and customer relationship.

Expertise to design IP RAN backhauling, IP Metro and IP/MPLS Core network; services working on IP backbone for carrier network.

Experience of deploying and configuring core & access router (Huawei ATN series, CX600 & NE series, Cisco 7600,2600,1800 series), using routing protocols IGP, BGP, MPLS, MP-BGP4, MPLS VPN, IPv6, VLL/VPLS, HQoS, PWE3

Working on new fixed network solution SDN/NFV vBRAS, vRR, vCPE Cloud VPN, TSDN, DCI WAN

Work Experience:

Telecommunication Engineer: (July 2017 - Present)

HD Talk Inc. (Miami-USA)

Duties and responsibilities include designing and implementing telecom network configuration systems, monitoring telecom network to insure maximum performance and overseeing maintenance and updating of telecom networks

Long distance call and SMS services monitoring

DataCom Product Manager: (August 2011 – June 2017)

Huawei Tech. Investment (Oman) LLC http://www.huawei.com

Responsible for presale support including quote, network solution & design, proposal, pre-sale testing, sale management and customer relationship.

Developing and finalizing business opportunities of Data & IP Solutions for carrier networks.

Responsible to provide support to key service provider in Sultanate of Oman for end to end IP solution (Access, Metro and Backbone)

Manage all activities to build customer relationships, promote full range of Huawei solution to key technical customers, response to customer RFIs and RFPs, deliver formal business proposals & presentations.

Close coordination with IP planning team of service providers to identify, quantifies and recommend action plan to address new upcoming IP Products, Technologies and Solutions including SDN/NFV evolution for fixed network.

Focal point for IP core planning team of service provider to provide new solutions and resolution of challenges IP core network face due to existing & upcoming new services i.e.(2G & BSCs, 3G & RNCs, LTE & LTE Core, PS & CS Core, ADSL, GPON, VPNs)

Design unified IP backhaul (IP RAN) solution for LTE, 3G & 2G. Pursue and involve in implementation of IPv6 testing for key service provider in Oman.

Back Office Datacom Engineer: (WiMAX MSD), (April 2010 to May 2011)

Hayat Communications, Muscat-Oman http://www.hayatcommunications.com

Responsible to manage Nawras IP/MPLS network (Huawei BRAS (ME60) and P&PE routers (CX600 & NE80 series)) operations

Configuration, deployment and troubleshooting of MPLS L3VPN/L2VPN/VPLS

Work with Huawei Technical support and follow up with them to solve technical issues.

Monitoring Nawras WiMAX network, responsible to resolve issues of network nodes according to the defined KPI’s.

Technical Support Engineer: (April 2007 to April 2010)

WATEEN Telecom Ltd Pakistan http://www.wateen.com

Deployment of MPLS based L2 and L3 VPN connectivity on WiMAX, Fiber and DVB-RCS Technology to different enterprise customers on large scale.

Work on different network scenarios using different routing protocols (OSPF, BGP, MP-BGP, EIGRP etc.) in IP/MPLS network.

Maintain regular communication with Intermediary to build and reinforce relationship, identify issues and take effective measurement to resolve issues of the DATA VPN’s.

Responsible to provide high priority problem resolution to enterprise clients calls who are seeking information, having complaints and problems in regards to WATEEN products and services (WiMAX, Fiber, VSAT).

Service Level Agreement (SLA) monitoring and analyzing customer complaints.

Comprehensive understanding and knowledge of using different types of Network Management Systems (IBM Tivoli, Motorola MCN, solar wind & Wats Up) and Customer Relationship Management (CRM).

Hardware / Software, Protocols, Network Management Experience:

Huawei Routers (CX600, NE80, ATN, AR series), BRAS (ME60), cisco routers (1800,7200,7600)

SDN/NFV, IP/MPLS, MPLS-TP, MPLS TE, MPLS VPN, L2 & L3 VPN, VLL, VPLS, PWE3, L2TP, IGP, BGP, MPBGP, LDP, RSVP-TE, BFD, GRE, IPSec, Quality of service, Traffic engineering (Policing & Shaping), IPv6

GNS3 simulation, Matlab, OPNET, Ethereal, C & C++, Windows 9x/XP/NT, Visio, MS Office

IBM Tivoli, Motorola MCN, Huawei U2000, M2000 Solar wind, Wats up Gold, Wireshark

Professional Trainings & Certifications:

Cisco Career Certifications: Cisco ID CSCO11278869

Cisco Certified Network Professional Service (CCNP Service Provider)

Cisco Certified Network Associate (CCNA)

Huawei Cooperation Engineer Qualification Certificate: ID HME1000480053

Datacom/IP Network Planning

Motorola:

WiMAX (Training)

National Engineers Institute:

WiMAX Technology Training, Routing and Switching, Layer2 & Layer3 VPN (GRE & IPSec

Education:

MSC (Telecom) Masters in Telecommunication (Engg.) 2004-2006

Government College University (GCU)

Lahore. (CGPA 3.20/4.0)

BS-CS (Hons.) Bachelor in Computer Networks 1999-2003

University of Central Punjab (UCP)

Lahore. (CGPA 3.47/4.0)

Contact this candidate