Information Technology Professional Experience

Administrator Information Technologist

Office Administrator with over 14 years of managerial experience who leverages deep understanding of human nature and technical knowledge to consistently drive positive business outcomes. Strategic information technologist entrusted with the enterprise’s technological stability to safeguard its competitiveness into the future. Motivational team builder, coach and mentor who communicates effectively to empower and propel the team to success.

Professional Experience

Neimark & Neimark LLP New City, NY 2001-present

Office Administrator 2003-present Promoted within 2 years to manage the day-to-day operations of the enterprise while ensuring efficiency and profitability. I was relied upon by the owners and staff members to oversee the workload of each department and handle personnel and job-related concerns in a timely and effective manner.

Extensively trained all new hires to ensure proper execution of their job responsibilities.

Regularly prioritized employee tasks to achieve maximum efficiency

Information Technology Officer/Help Desk 2002-present

As the in-house IT Officer, I was instrumental in developing procedures for creating a nearly paperless office environment which enhanced employee output. I was entrusted with evaluating, choosing and then optimizing new practice management software to fit the needs of the enterprise. Suggested a switch-over to VOIP and then chose and installed the system throughout the enterprise. I served as the point of contact for all user computer hardware, software and applications issues and inquiries. During my tenure, I unpacked and setup 15 workstation PCs with peripherals twice over.

Responsible for ensuring data back-up tapes were rotated out and ensure that the back-up server functions properly

Provide training to end users on all newly acquired technologies and re-train when necessary

Assist IT Consultant with installations, testing and troubleshooting

Education

Pace University Pleasantville, NY Graduated 2000

Obtained a Bachelor of Science / Minor in Pre-Law

Florida Institute of Technology Melborne, FL GPA: 3.75 Anticipated graduation: August 2017

Master of Science in Information Technology with a Specialization in Cybersecurity

Skills/Technologies

MS Windows XP, 7, 10 Mac OS X MS Office Suite MS Project Adobe Acrobat Pro VOIP with Web User Panel Symantec Back-Up Exec Virtual Desktop applications McAfee VirusScan Enterprise Symantec Antivirus Suite Malwarebytes VNC Server Citrix Client 2X RDP Client Chrome Internet Explorer Peripheral driver installation Hardware set-up and installation Installation of desktop PCs Windows Server maintenance Network environments Enterprise application optimization iOS &Android devices

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