Customer Service Representative

Anfal A. Aldhahab

Address: **** ****** ****** ** *** 2009

Addison Tx 75001

E m a i l : f o o la _ 1 9 9 0 _2 @ y a h o o. c om Phone: 972-***-****

E DUCAT IO N

**/**** **/**** ********** of Baghdad/ M.A. in American Literature. 9/2008 – 06/2012 University of Baghdad/ Bachelors of Arts/ English Literature E M P L O Y M E N T HI S T O R Y

05/2015 - present Customer Service Representative

CARPICO OF DALLAS (family owned business)

Responsibilities:

• This role primarily maintain and support applications and systems in Dallas area office.

• Dealing with 1500-2000 customers a year, schedules, appointments, website and Facebook page daily updates

• Managing e-advertising on google add word, Facebook. 03/2015-08/2015 Teacher Assistant

Kiddie Academy of Castle Hills/ Lewisville

Responsibilities:

• Assist teachers by reviewing material with students one-on- one or in small groups

• Help teachers with recordkeeping, such as tracking attendance and calculating grades

• Help teachers prepare for lessons by getting materials ready or setting up equipment, such as computers

• Help supervise students in class, between classes, during lunch and recess, and on field trips S KI L LS S U M M AR Y

Computer/ Software Experience

Microsoft office (Excel, PowerPoint, Word,l)

Microsoft project manger

REF E RE E S

Name: Jovan Smith

Profession: General Manger of Carpico Of Dallas

Phone: 469-***-****

Email: w ww . ca rpico us@ya h oo.c o m

Name: Avni Patel.

Profession: Owner of Kiddie Academy of Castle Hills Phone: ( 9 7 2) 4 10 - 4 6 7 5

Email: NA

NOTE: I have a 18 months old kid that I want to enroll at the same daycare.

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