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Joanne Fraser
***** ****** **., ***. *, Sherman Oaks, CA 91423 323-***-**** ****************@*****.*** Executive Assistant/Administrative Management Professional Highly organized and efficient Executive Assistant and Communications Support Professional with more than 20 years of experience providing top–notch administrative/organizational support. Expert in conducting a wide variety of office support tasks, with significant experience preparing, editing, and supporting the execution of internal communications. Unique ability to manage multiple projects simultaneously. Analytical problem solver, able to provide comprehensive administrative services while managing the facilitation of well-run, streamlined office operations. Adept at driving projects through collaborative relationships working with upper management, staff, and team members.
Key Skills / Areas of Expertise
Task/Project Management Office/Administrative Management Executive Communication
Reports & Record Keeping Meeting Planning & Scheduling Event Logistics
Editing & Proofreading Complex Global Travel Arrangements Creating Presentations WORK EXPERIENCE HIGHLIGHTS
PANAVISION, Woodland Hills, CA, 5/2013 to Present
Executive Assistant to the CEO
Complete a broad variety of administrative tasks and maintain smooth operation of the CEO office. Primary contact and gatekeeper; ensure CEO schedule is followed. Provide exemplary customer service while interacting with visitors, staff, management and other stakeholders, internal and external. Conduct research, manage special projects, reconcile and reimburse expenses.
Key Accomplishments:
Manage extremely active executive calendar, including weekly management meetings, monthly executive committee meetings and quarterly board meetings.
Plan all travel logistics (flights, hotels, reservations, appointments, and logistical support) to support and coordinate travel within US; set up/updated travel software/system, saving over $30,000/year
Provide leadership and/or coordination for executive meetings, including offsite meetings and Board meetings, as well as presentations, event planning and catering.
Handle work expeditiously and proactively, with thorough follow-through on projects to ensure successful completion, often under deadline pressure.
Use office technology to produce materials, including software/systems for word processing, database, spreadsheets, and presentations.
ENTERTAINMENT IMAGING/EASTMAN KODAK-HOLLYWOOD, Los Angeles, CA, 1/2007 to 4/2013 Executive Assistant to the President
Contributed to organizational success by providing comprehensive administrative support, reported directly to the President and supported entire executive management team. Improved productivity; managed day-to-day office operations and improved customer satisfaction by proving exceptional customer service. Key Accomplishments:
Ensured smooth operations by skilfully planning and scheduling meetings and appointments, preparing Presidents travel logistics and handling frequently occurring changes, as needed.
Completed a broad variety of administrative tasks; prepared and maintained budgets and filing systems, reconciled and reimbursed expenses, handled conference room booking and other travel arrangements.
Successfully coordinated and set up materials, food/catering, and other arrangements for high-level meetings and events; researched and prepared information for executive briefings. Joanne Fraser
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Maintained records and filing systems; utilized electronic record keeping, word processing, database, presentation software, and spreadsheets to complete tasks/projects, as needed. STUDLEY, Greater Los Angeles Area, CA, 7/2004 to 9/2006 Executive Assistant to the Executive VP & Regional Manager Provided thorough and skillful administrative support for executive management staff of leading commercial real estate services firm. Conducted management of travel and expenses. Successfully coordinated and set up high-level meetings and events for members of the executive management staff. Prepared and edited correspondence, communications, presentations and other documents. CPEHR, Greater Los Angeles Area, CA, 9/2001 to 3/2004 Executive Assistant to the CEO and President
Performed administrative support for CEO and President of a leading human resources consulting and outsourcing firm. Ensured smooth operation/management of administrative services by organizing office operations and procedures; designed and maintained filing systems, performed administrative management and clerical functions. Provided superior customer service; served as liaison between staff and executive management. Previous position: Executive Assistant to the General Manager, Fleishman Hillard (a global communications firm), in Greater Los Angeles, CA.
TECHNICAL SKILLS / PROFICIENCY
MS Operating Systems and Microsoft Office Suite (Word, Outlook Excel, Power Point, Visio, Access); Lotus Notes; Adobe Acrobat, Adobe InDesign, SAP SRM, Pinnacle Studio (video editing software); CoStar (commercial real estate information database); Paycom (payroll data software). EDUCATION & TRAINING
In Progress: Bachelor of Science, Business Management (Marketing) Colorado State University, Fort Collins, CO Associate of Arts, Business Administration (Magna cum Laude) De Anza College, Cupertino, CO Associate of Arts, Liberal Arts & Business with CIS Emphasis (Magna cum Laude) De Anza College, Cupertino, CO