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Technical Support Manager

Location:
United States
Posted:
July 18, 2017

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Resume:

Jerome Anthony Cornute

**** ************ ***.

St Louis, Mo. 63112

Mobile: 617-***-****

Email: ac1c6x@r.postjobfree.com

Summary of Qualifications

Over fifteen years experience working in media services technology with high

Profile people and events.

Proficient knowledge of Poly Com, Tandberg, video teleconferencing systems.

Crestron control systems. In a secure and non secure environments.

Strong interpersonal skills, able to train users, make presentation to an internal audience and interact positive with upper management.

Independent problem solving and self-direction.

Able to work under pressure providing technical support for several scheduled events.

WORK EXPERIENCE

IT Specialist (CUSTSPT)

Joint Forces HQ-MA NGARW8A6AA01 3/2002 – 3/2010

Milford, Massachusetts US

Performed the duties of Network Administrator for the Distance Learning 132 network.

Coordinate, Scheduled, and ran Video Teleconference for JFHQ and assisted the DL

Classrooms POC’s in the conduct of their Video Teleconferences.

Free Lance Media Technician

Harvard University 9/2001 - 3/2002

Cambridge, Massachusetts US

Worked with students and staff coordinating Classroom presentations via personal

computers.

Creating graphics and provide audio/visual technical support for conferences,

meetings, and public forums, for the Kennedy School of Government Media service

Center.

Free Lance Production Technician

WB56 WLVI TV 9/2001 - 3/2002

Boston, Massachusetts US

Provide technical support as a camera operator, floor manager, audio and light setup,

and assist in the creation of graphics using Chyron and Paint Box Character Generator

for the morning and evening newscast and other studio production.

Studio Manager

Boston Neighborhood Network 7/1986 - 9/2001

Boston, Massachusetts US

The duties of this position were to plan, coordinate, and direct the development of

studio productions, through the design and development of training programs,

consultation with producers, analysis of past production, and the procurement of

equipment and services needed for the productions.

Develop policies, directives and standard operating procedures, and oversee the

development of immediate and long term plans to enhance the overall productivity

and technical operation of the studio.

EDUCATION

Endicott College

Bachelor's Degree

Beverly, Massachusetts US

Major: Business Administration

GPA: 3.85 out of 4.0

Honors: magna cum laude

Springfield Technical Community College

Associate of Science, Telecommunication

Springfield, Massachusetts US

Honors: National Deans List

JOB RELATED TRAINING

Polycom VBP Technical Maintenance Training March 2010

CompTIA Security+ Certification October 2009

Polycom MGC 25/50/100

Technical Maintenance Certification March 2005

Cyber Sense Training Microsoft Word,

Excel, Access and PowerPoint March 2005

Distance Learning Equipment Training Course

(ITTC-063) ATM, Networking for DL LAN/WAN Nov 2003



Contact this candidate