Cloud Architect
Resume:
DAVID TORRES
******.*****@*******.***
SUMMARY: I’m seeking to further my career in a challenging, rewarding and diverse atmosphere, but not the everyday “run of the mill.” The ideal role would be one which was full of creative opportunities for satisfaction and advancement and making a positive impact. I’m eager to utilize my strong work ethic, Responsible & Dependable “no excuses” attitude, education, and expertise in areas of Solution Engineering and support improvement
CERTIFICATIONS: Recently completed a PMI certification class as a Project Management Professional PMP to further increase my effectiveness and skill offerings
Please for a full list of certification and training achievements
- AWS Certified Solutions Architect - Associate
- Project Management Professional (PMP) (Pending)
- NJIT Zero to Sixty Amazon Web Services
- EXIN Cloud Computing
- Microsoft Windows ID#1009730
- Dell EqualLogic PS Series Storage Arrays
- HP OpenView Operations for Windows (AIS)
WORK EXPERIENCE:
International Fidelity Insurance Company 10/15–Present
Assistant Vice President/Network Manager
Driven to create a long view strategic approach to support and improvements by designing solutions to resolve today’s problems but scale for tomorrow.
Empowered IFIC via best practices with technology and process recommendations including:
Monitoring/Alerting
oData Management and Archiving, creating data management policies.
oDR failover/failback automation
oDNS management
oOperational standards
Deployed Cisco Unified Communications PBX, configured phones
Redesigned and implemented DHCP split scopes to allow for additional redundancy and availability
Upgraded 2008 R2 domain to 2012 R2
Deployed full disk encryption to the Enterprise using Microsoft BitLocker Administration and Monitoring (MBAM)
Improved patching automation by Configuring, Cluster aware updating (CAU)
Improved deskside security via creation of GPO
Improved failing 2012 R2 Hyper-V cluster by enabling additional NIC Teaming to segment traffic increase HA and greatly improved performance and reliability.
Researched and recommended and implemented Dell EqualLogic PS6610SAN Arrays.
Provided mentoring and direction to Helpdesk staff.
Brick City Solutions (Newark, NJ) 2/15–Present
Principal Consultant and CEO. Recent projects:
United Structure Solution Inc. (Brooklyn, NY) 9/15-11/15
Architected and deployed new networking infrastructure
Implemented centralized storage solution
Deployed backup to cloud to provide data availability and redundancy
International Fidelity Insurance Company (Newark, NJ) 2/15–10/15
Server Consolidation and Virtualization Project
Empowered IFIC via best practices with technology and process recommendations including:
oMonitoring/Alerting
oData Management and Archiving
oDR failover/failback automation
oDNS management
oOperational standards
Deployed Cisco Unified Communications PBX, configured phones
Redesigned user start up environment reducing errors and logon times
Created new VM for Evault mail access server
Provided site and intra-site High Availability for Hyper-V Virtual Environment MSCS and Replication
Introduced and configured Server fault alerting and maintenance availability, Dell OpenManage Essentials
Created a consolidated backup architecture using D2D2Cloud to replace the legacy direct attached storage tape and enhance disaster recovery processes by leveraging synchronous volume replication using Backup Exec 2015 & AWS S3 Storage Gateway technologies while saving $500 per month in capital expenditures.
Assessed, designed and deployed a server and VM consolidation project incorporating site and intra-site high availability for a Hyper-V Virtual Environment (MSCS and Hyper-V replicas)
Planned and executed a SAN storage consolidation from 8 disparate storage devices to one consistent storage platform, Dell EqualLogic.
Created automation to allow faster simpler backup to a centralized location for devices that could not backup themselves
Consolidated, Expanded and upgraded VMware infrastructure to 6.0
Recommended and implemented a File Server migration, introducing Volume Deduplication for better data management and capacity control
Recommended DR Scripts to introduce expectations, knowledge transfer and organization to disaster recovery tests
Recommended and deployed Windows Server Update Services (WSUS) to provide server OS patch updates
Reviewed and corrected and created DNS recorded and zones
Migrated and upgraded multiple applications from 2003 server to 2012 R2, CA ARCserve RHA, WhatsUp Gold, McAfee ePolicy Orchestrator
Creative Realities Inc (Fairfield NJ) 12/13–10/14
Director of Information Technologies
Continued to remain hands on and took managerial ownership for entire computing environment, consisting of Dell hardware running VMware 4.1 virtual infrastructure extended to Amazon EC2 and S3 via VPC. Expanded Cloud server footprint to allow for Disaster Recovery
Produced $63.6K in OpEx and $25.4K saving in CapEx in first 6 months of employment via lease line, support contracts renegotiations, and discovery of billing errors. This resulted in lower costs and improved service offerings.
Managed day to day VMware operations, including deploying new severs, updating templates, vmotioning machines to allow for maintenance, deploying patches. Produced capacity planning & planed upgrades.
Produced plans to upgrade network & phone cabling, network switch and deskside systems while introducing a 3 year lifecycle to sustain a current and reliable computing environment. Another result will be a more mobile and agile workforce.
Successfully project managed move of corporate office, $250K Budget
Re-architected Windows and MAC OS deployment tools for time savings of 75mins per machine.
Migrated servers from Windows 2003 server to Windows Server 2008 R2 while preserving application integrity
Trained users on use of Cloud based tools, Voodoo & Basecamp
Upgraded existing system and deployed additional Ubiquity Wi-Fi access points
Expanded Active Directory Infrastructure to AWS EC2 cloud to provide DR capabilities. Also used MS AD group policies to effect forest wide security configurations and day to day for IAM to applications and resources.
Reconstructed backup solution to easier facilitate Disaster Recovery of data, also to deprecate local tape and off-site storage, moved to more cost effective Cloud storage (Amazon S3 & Glacier) using Veeam Backup & Replication Cloud Edition v7
Installed laptop backup solution for cooperate officers to back up to Cloud allowing for Disaster Recovery of laptop data.
Researched and recommend and implemented a cross platform (Windows/MAC) Project Management tracking tool, ProjectLibre
Planning transfer of Cloud based email archiving tool to new Cloud provider
Implemented corporate IT policies such as “new employee hire/termination” process. Computer lifecycle management and requesting assistance protocols.
Audible Inc, an Amazon company (Newark NJ) 3/10–9/13
System Administrator/Engineer–Promoted to Senior Manager, Systems Administration/Engineering
Remained hands on and took full-circle approach of standardizing delivery of IT services, and improving both customer and inter-departmental relationships.
Managed a team of 3 engineers and 2 administrators that were both advanced engineers and helpdesk staff. Combined we serviced 400 end users plus another 75 internationally. We created and published SLA’s and processes to track performance metrics using Remedy Ticket tracking systems. Some of the metrics included, current ticket volume at a glance, month over month and year over year performance, ticket aging and reopen counts. We provided senior-most production and project support in the disciplines of systems administration, engineering, project implementation, operations and hands-on support of Audible’s infrastructure (hardware, OS and software) including Windows, Linux and Mac workstations and Windows servers, telephony, SAN storage, and telecommunications. Supported vastly different user bases: ~500 total users, ~150 international, 50 in regional facilities.
Prepared and managed departmental $550K budget for IT service management. Included variables and complexities such as operational changes, facilities changes, and proposed projects to build realistic budgets.
Drove root cause analysis and provided solutions that were successfully implemented and highly effective. Examples of high impact projects completed at Audible:
oProactive server hardware, UPS & Server room environmental monitoring. Developed Morning check SOP, Emergency power down procedures & automation, Expanded server patching process, Established new facilities locations in Boston and London & Newark, Expanded self-service wiki for end user, Instituted deprecated asset disposal SOP, Migrated services and deprecated legacy Windows domain. Created corporate IT policies such as “new employee hire/termination” process.
Researched and introduced and implemented new technologies to Audible such as:
oVirtualization, Apple OS virtualization, 20 desktop machines consolidated to 1, Windows server virtualization (Consolidated 85 servers to 25), Windows Hyper-V Virtual Server High Availability (MSCS 2008) managed by SCVMM 2012, Dell SAN Storage, IP based KVM & remote server management, Video Telepresence solution for Senior management, Crestron Conference room automation, Email archiving solution (MailStore), POC Lab, Password Safe, A consolidated backup architecture using iSCSI SANs & (D2D2Cloud) to replace the legacy direct attached data storage plan and expand Disaster Recovery.
Active member of Change Advisory Board that implemented structured change review process for all technology and application changes affecting production systems.
Worked with the team to manage the processing of incoming support requests ensuring effective and timely resolution of issues.
Coordinated with other departments to ensure problems were satisfactorily resolved.
Track and processed vendor contracts and IT Service Level Agreements.
Process procurement requests and purchase orders.
Coordinated with vendors on contract amendments and pricing changes.
Build and nurtured IT vendor relationships.
Expanded and maintained security program objectives.
Tradeweb, a Thomson Financial company (Jersey City, NJ) 2/05–2/10
Assistant-Vice President of Technology/Systems Engineer promoted to Vice President of Technology
Designed created and installed the entire server infrastructure for new line of businesses www.tradewebretail.com and http://www.dealerweb.com. These infrastructures were made up of new, DNS zones, AD Forest, Domain
Controllers, OU structure, locking down server security, patching and installing applications. I researched and introduced new technologies to Tradeweb such as the Fault tolerant Stratus ftServers. User account server builds, rack mounting. I managed the corporate IP infrastructure DNS, DHCP, WINS, Redesigned WINS infrastructure to reduce the number of servers, eliminate replication problems & increase efficiency. Introduced and deployed Dell OpenManage monitoring application to provide hardware heath visibility in the server environment (1050+ servers internationally). Introduced and planned a consolidated backup architecture using iSCSI SANs & disk to disk to tape (D2D2T) to replace the legacy direct attached data storage plan. Maintained server fleet housed at remote colocation disaster recovery site. Support day-to-day IT related tools, PCs printers, Blackberry PDA’s. Provided support to 400 users. Responsible for administering the Exchange 2000 e-mail system, Symantec Antivirus Corporate Edition, Symantec Web Security (web proxy), and support internal corporate applications. Provided recommendations to improve the server infrastructure systems. Reviewed and recommended monitoring packages (MSCOM) to provide proactive solutions. Worked to maintain Vendor support contracts and relationships. Created and maintained web pages on the corporate web site. In addition I advised and updated corporate IT policies.
The Associated Press (Cranbury, NJ) 4/00–2/05
Senior Systems Engineer/Team Leader
Provided technical and personal leadership to 5 engineers. Managed and Purposed Projects. Planned and executed corporate headquarters relocation. This involved moving Core infrastructure Servers i.e. Active Directory, DNS DHCP File and Print, from one location to a new location without compromising daily corporate activities. Responsibilities included; vendor management, data center room design, and working with Desktop
Support teams to move client’s data to the new location. Solidified all user infrastructures to use Active Directory as central LDAP solution company wide. Provided the AP with an alternate, Internet based, news delivery system as an alternate to the current satellite delivery system. Researched, designed and built a Storage Area Network (SAN) using DELL/EMC storage. Deployed a second SAN using an HP MSA1000 with raw disks storage totaling 5 terabytes for use with SQL cluster and to provide service to an (IIS6) WEB and FTP farms. Developed a file server consolidation program with a more scalable storage architecture and remote disaster recovery (using the above HP MSA1000 SAN). Created an Internet based project to deliver the results for the US Census Bureau. Involved working with developers, engineers, Project Managers and Line of Business owners to implement a site that would be comprised of Foundry Load balanced Microsoft IIS WEB & FTP servers along with a searchable component that would run on Active/Active Microsoft SQL 7.0 with data totaling 1 Terabyte. Designed and implemented an enterprise monitoring systems using HP OpenView Operations for Windows and integrated it with an Open source solution (Big Brother). Designed and implemented an enterprise NTP/SNTP time sync solution for all networked enterprise clocks, PCs and servers. Designed and implemented the following systems: Global Active directory (migrating 10 Windows NT 4.0 Domains), Global deployment of Norton Antivirus 7.6, Designed and implemented revenue generating Web/FTP infrastructure. Implemented patch management solutions for datacenters servers using Windows Server Update Services 2.0 (WSUS). Other responsibilities included creating corporate policies for and maintaining domains spanning global levels mainly comprised of 700 Microsoft Windows 2000 and 2003 Server.
Hardware:
Networking Devices & Protocols: Fast Ethernet, Gigabit Ethernet, NAS, Storage Area Network, Storage Area Network Zoning, NAS, Fibre Channel, iSCSI, Load Balancers, Various PCI, interface Cards. Install and configured Cat 3 through Cat 6 UTP and Coaxial Cable.
Hardware: APC & Liebert 14kva UPS systems and related management/monitoring software All SCSI, SAS, SATA & RAID configurations and hardware, D2D & D2D2C backup strategies. Administration knowledge of various smart phone/Tablet platforms i.e. Apple iPhone/iPad, Google Android, Amazon Kindle, Kindle Fire, Microsoft Windows Phone, Palm Computing devices, Windows CE devices, RIM Blackberry, Avocent IP Based KVM
Intel Platform: Ranging from clone homemade PCs to HP & Dell’s entire server product line along with Compaq enterprise servers. Stratus ftServer 2600 & 4410 fault-tolerant Servers
Printer & Print Servers: HP LaserJet 8150, 3800, 2200 etc, HP JetDirect & Web Jetadmin software, Lasers and Ink-Jets. Lexmark print servers & Color Lasers. Konica Minolta Pageworks, & Optra lines, Canon Copiers/network printers,
OPERATING SYSTEMS:
Desktop: Microsoft Windows XP thru to Windows 8.1 and Windows 10, Fedora Core 6 Linux, Apple MAC OS Mavericks
Server: Windows 2003 thru to Windows 2012 R2 Server, Windows Home Server, Citrix Metaframe 1.8
Storage: NetApp DataOnTap 7.2.5, Dell EqualLogic PS6500X & FS7600 NAS Bridge, HP MSA 1000, DELL MD3000,MD1000, EMC AX4, EMC VNXe3150, Openfiler
Hypervisors:
VMWare ESXi 3.5 & ESX 4.1, Microsoft Hyper-V 2008 & 2012 R2, Windows 7 XP Mode & Virtual PC, Oracle VM VirtualBox
Hypervisor management
Microsoft System Center Virtual Machine Manager 2012 R2, VMWare VCenter 4.1
Domain Applications:
Domain environments of 3500+ servers with various Windows related infrastructure services PDC, Active Directory 2003, RRAS, SMTP, SNMP, DNS, DHCP, WINS, Tools & Services for NetWare, Microsoft Cluster Services MSCS, and NLB. Working knowledge of MS BizTalk 2005, Microsoft Hyper-V
Workstation & Server. VMWare Workstation & P2V, MS System Center Operations Manager 2007 (SCOM), SQL Server 2005
Server Utility based applications. HP Rapid Deployment Pack, HP Systems Insight Manager
Monitoring Applications, Dell OpenManage IT Assistant, OpenManage Essentials HP OpenView Operations for Windows
OpenManage Deployment Toolkit, MS Automated Deployment Server (ADS)
Domain based applications such as McAfee Endpoint Protection Suite, Norton Antivirus Corporate Edition, Symantec Backup Exec 2012, Sophos Antivirus, Brightstor 7.X, MS Exchange tied to wireless email via RIM Blackberry Enterprise Server, FACSys FAX Server, MonitorIT Monitoring Application
Desktop Applications: Microsoft Office, Internet Explorer 11, Apple Safari, Google Chrome, Firefox, Visio Pro 2013, Adobe Acrobat X1, FrontPage 2003, Photoshop CS6. OpenOffice, Hyena, Intel LANDesk, Scriptlogic 7 along with Open source tools and applications.
EDUCATION:
Institution Location Course of study
William Paterson University Wayne, NJ Project Management (PMP)
New Jersey Institute of Technology Newark, NJ Amazon Cloud Computing
Essex County College Newark, NJ Computer Science
Andrews University Berrien Springs, MI Computer Technology
LANGUAGES: English and Conversational Spanish
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