Deepa Karkhanis
**** ********* ****, *** *, Lake Oswego, OR 97034
*******@*****.***
Objective
Highly qualified Software Quality Assurance Engineer is seeking for a challenging position in the field of Software Quality Assurance.
Summary of Experience
Around 7 years of QA manual experience, worked in domains like Education, Hospital, Insurance
Recently worked at Banfield Pet hospital as a manual QA for the UI rewrite project
Experience in leading offshore team and updating the management at onsite
Worked for Ubertester as a mobile app QA Engineer
Worked at NWEA as QA Engineer
Experience in manual testing. Designed/executed/maintained test cases
Experience in the Agile SCRUM methodology. Attended daily stand up, planning, grooming, retrospective meeting
Experience in logging bugs, detecting bugs, working with the Dev team to get the bug fixed. Clear understanding of Bug Life Cycle
Worked with aggressive timelines under high pressure
Handled multiple projects in a fast paced, dynamic work environment
Learning QTP
professional experience
Banfield, Pet Hospital, Portland, Or
QA Analyst May 2015 – Dec 2016
Worked on a project that brings in 81% of the revenue for the hospital – Optimal Wellness Plan
Backlog grooming
Tested windows based application and the Web based application
Provided estimates for the sprints and stories for the QA team
Used SQL for performing data integrity testing
Analyzed the Acceptance Criteria, wrote test cases based on it, executed the test cases – in TFS
Wrote bugs found during testing and assigned to the developers
Retested the bugs and either closed or assigned them back to the dev
Worked on a SCRUM team and attended stand up calls, retrospective and planning meetings
Worked some of the weekends to meet the deadlines
Worked with the hospital users and helped them with testing
Ubertesters.com
QA Analyst Feb 2015 – May 2015
Tested mobile app on my Android phone
Used the Ubertesters app to go through the test cases and record the results and log bug
NWEA, Portland, OR
QA Analyst July 2011 – May 2013
Wrote/executed/maintained test cases
Followed the Agile SCRUM methodology
Deployed builds to various environments
Used Target Process daily to track Sprint activities, writing test cases, logging bugs
Worked with development teams in investigating and correcting software bugs and deficiencies based on the testing results
Performed backend validations
Performed cross browser, OS testing
Cognizant Technology Solutions, Glendale, AZ
QA Analyst June 2010 – July 2011
Tested Auto Insurance (AAA) software (Exigen and Sales Forcce) to ensure highest level of quality
Managed all phases of testing for End 2 End team (E2E)
Designed the scenarios
Created test cases and executed them
Performed User Acceptance testing, Regression testing
Logged defects daily in HP Quality Center
Lead the daily offshore calls and guiding the offshore team on their daily tasks
Reviewed the quality of unit testing, functional testing, system integration testing and user testing
Coordinated retesting of the defects
Represented the defects logged by offshore at the Defect Review Meeting (Onsite) and got them assigned to the developer
Closely worked with the business and logged production defects, working with the developers, getting the defect fixed and retested and passing it.
Trained colleagues in Exigen
Logged defects found by the Production team in Quality Center
Worked with aggressive timelines under high pressure
Communicated status, plans and defects to the management
Oracle USA (PeopleSoft) Pleasanton, CA
QA Analyst September 2004 – September 2006
Responsible for manual regression testing of Enterprise Portal and Common Components of PeopleSoft applications in Support Development
Verify incidents submitted by customers
Develop and modify test cases in Test Director
Perform package testing on fixes and bundles by using internally developed tool (Change Assistant).
Completed all assigned tasks on or before deadline.
Help team reach its goal.
Peoplesoft Inc (Pro Unlimited)
QA Analyst June 2003 – Aug 2004
Installed, configured, and maintained test environments for Sybase, DB2Unix and MS SQL database platforms.
Installed, configured, and maintained Application Server, Process Scheduler Servers, BEA Weblogic Webserver and Reverse Proxy Server
Troubleshooted and debugged test environment issues.
Applied PeopleTools patches and database projects for hotfixes
Executed and debugged automated scripts on PeopleTools bi-weekly builds for Oracle, MS SQL, Sybase, DB2 Unix, DB2 OS390, Informix database platforms using Rational Robot and Test Director using Winrunner.
Identified discrepancies, reported incidents, and validated actual results with expected results.
Logged "bugs" found using the PeopleSoft's bug tracking database.
Worked with Engineers and DBAs to ensure that test environments are available and appropriately configured and populated with test data
Sun Microsystem
Web Design Intern Newark, CA, USA
Designed and maintained group website using HTML and Perl in SunPublish.
Helped group with various projects using StarOffice.
Made various group presentations.
Educational Qualification
Bachelors of Science in Computer Engineering
From San Jose University, CA
Citizen of United States of America – No Visa sponsorship required