Customer Service Data Entry

DURGADEVI.A E mail:*********@*****.*** Mobile: 951-***-****

CAREER OBJECTIVE:

Seeking a responsible position that will challenge my present experience and potential, and where I can utilize my Banking skills in the competitive era.

SUMMARY OF SKILLS:

Working as a Customer Service Executive in HDB Financial Services (HDFC), Chennai from Jan 2013 to June 2014

Working as a Processor in HDB Financial Services (HDB COPS OPERATIONS), Chennai from Dec 2014 to Feb 2017.

Banking Processing experience of 4.4years

Committed team player with strong analytical, problem solving and communication skills, and ability to quickly adapt to new environments and technologies.

Ability to manage a team and assurance for the timely and Quality delivery. Possess good interpersonal skills.ï

JOB RESPONSIBILITIES:

CIBIL Generation – Cibil generating from Consumer cibil site as per branch request and send to branches through Portal.

MANDATES Lodgement – ECS mandate & ACH Process.

PDC Data entry - Update the cheque details in Finnone.

Swapping and RPDC.

LOS Data Entry.

Mandate verification for ECS via call to customer.

I know about financial function, maintaining the salary account and trading finance balance sheet.

Also I know MS excel, V look up and H look up.

PRIMARY QUALIFICATION:

Level Of Education

Course Studied

Institution Name

Percentage

Year of Passing

Secondary Level

Science & Mathematics

C.H.S MPT

COLONY

SCHOOL

78%

2007

Higher Secondary level

COMPUTER

SCIENCE

C.G.H.S

SCHOOL

68%

2009

Under Graduate level

B.C.A(Bachelor of computer applications)

KCS KASI NADAR COLLEGE

77%

2009-2012

EDUCATIONAL QUALIFICATION:

Bachelor of Computer Application from The KCS KASI NADAR college in Chennai (2009-20 12)

SUMMARY OF WORK EXPERIRNCE:

Organization : HDB Financial Services, Chennai.

Designation : Customer Service executive.

Duration : January 2013 – Jun 2014

Organization :HDB Financial Services (COPS), Chennai

Designation : Processor

Duration : Dec 2014- Apr 2017

PERSONAL PROFILE:

Date of Birth

31-12-1991

Marital Status

Married

Present Address

NO:10,Sivan nagar,1st,Newwashermenpet,

Chennai-6000081

Permanent Address

NO:10,Sivan nagar,1st,Newwashermenpet,

Chennai – 6000081

(DURGADEVI.A)

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