Looking for Business Analyst roles

JOANNE BRAINARD

**** ********* ****, **********, ** 15217

720-***-**** **************@*****.***

OBJECTIVE

Seeking a fulfilling position in the IT industry where I can utilize my IT and leadership skills. SUMMARY OF QUALIFICATIONS

Master’s in Information Systems, including relevant coursework in Information Systems Management and Strategy, IT Project Management, Database Management Systems, Business Process Management, Information System Security, IT Governance and Service Management, BI Analytics, and Cloud Computing.

Worked both independently and with the team on Monitoring and Production Support, Development of BEX reports, Data Enhancement, Data Modelling, and Data Loading.

Single-handedly addressed BW issues onsite in production support at IMS Health’s Plymouth Meeting location in Philadelphia for three months, directly interacting with the client on a daily basis.

Experienced as a technical lead for a global client (Astra Zeneca), handling change requests that involved development, enhancement, and BW migration activities.

TECHNICAL EXPERIENCE

SAP BW 3.5, SAP BI 7.0, BEX reporting and BO reporting (hands-on)

SQL, MS Access

MicroStrategy, SAS, Python and Amazon Web Services EDUCATION

University of Colorado Denver, Business School, Denver, Colorado Master of Science, Information Systems, specializing in Enterprise Technology Management Graduated May 2017; 3.89 GPA (nominated for the ‘best outstanding student’ by the Business School) Karunya Institute of Technology, Coimbatore, India Bachelor of Engineering, Information Technology

Graduated April 2007; 3.29 GPA

PROFESSIONAL EXPERIENCE

CGI Technologies, Denver, Colorado, June – August 2016 IT Consultant – Summer Intern

Client: State of Colorado – Colorado Benefit Management System (CBMS)

Worked as a business analyst, gathering high-level business requirements for the migration of Defect Management System to Quality Center.

Cognizant Technology Solutions, Bangalore, India, January 2012 – July 2015 Associate – Projects

Clients: Novartis, Zuellig Pharma Asia Pacific Ltd., Philips, Forest Laboratories, AstraZeneca, AkzoNobel

Interacted with business operations; gathered requirements, technical and functional specifications; communicated the feasibility of reports to the clients; provided production support.

Analyzed technical challenges, identified design changes, and handled incidents.

Led a team in handling change requests; developed BEX reports based on modules such as SAP MM, PP and SD.

Broadcasted reports, addressed tickets raised by users, and handled daily, weekly and monthly data loads. Hexaware Technologies, Chennai, India, September 2007 – December 2011 Senior Software Engineer

Clients: IMS Health, InBev, Getronics

Corrected data loads, monitored process chains, processed BW jobs, and developed BEX reports.

Extracted data from source systems; created InfoObjects, InfoSources, InfoPackages, InfoCubes, and MultiProviders to load master and transactional data from SAP R/3 system and flat files into BW system using full and delta loads.

Conducted BW load batch monitoring; completed refresh of data; ensured data integrity and reliability; created transport requests; released the requests from development to quality, and from quality to production systems.

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