Management Customer

CURRICULUM VITEA

RINKU MITTRA

**/*,******** ***** **** P.O-BARANAGAR KOLKATA-700036

MOBILE NO- 896*******, EMAIL ID - *****.******@*****.***

Deliver the best of my skills by taking complete responsibility and ownership of assigned task, leading to organizational and personal growth.

Synopsis

A studeunt of ST.XAVIER’S INSTITUTION

A proactive planner with abilities in executing strategies for excellence

Adept at handling day to day activities in co-ordination with internal/external departments for smooth operations

Comprehensive exposure to MS Office, Operating Systems and other Internet applications

Believe in continuous learning and enhancing skills

Career Highlights

1. K S COTTON PVT LTD From 2005 to till date.

Role:- Team leader of Airtel Sales Department.

Job responsibilities:-

Maintaining and developing relationship with existing customer

To approach potential customer with the aim of winning new business

Cold calling to arrange meetings with potential customers to prospect for new business

Listening to customer requirements and presenting appropriately to make sale

Gathering market and customer information

Attending team meeting and sharing best practice with colleagues

Key Areas:

Business Development

Analyzing market trends, monitoring competitor activities and devising appropriate strategy to enhance business, generating MIS reports with crucial data to aid management decision

Client Management

Gathering information to leads from various sources, interacting with prospective customers and following up effectively to sell the product of the company according to the needs

Addressing various queries, issues & grievances raised by clients and put the matter for resolving those at the earliest

Team Management

Motivating and pushing colleagues to implement business strategy decided by higher management

Relationship Management

Initiating and developing relationship with shoping malls, societies, corporate office and manufacturing units and Other

Academic Profile

Degrees

Institution

Year

PERCENTAGE

Madhyamik

ST.XAVIER’S INSTITUTION

2003

54%

Higher Secondary

ST.XAVIER’S INSTITUTION

2005

52%

Graduation

IGNOU

Pursuing

Pursuing

TECHNICAL BACKGROUND:

CERTIFICATE IN MS OFFICE & INTERNET.

Personal Traits and attitude

Passionate to continuous learning and personal growth

Highly motivated with strong desire to excel

Dynamic team player with sense of responsibility

Hobbies & Interest

Painting

Listening to Music

Personal Details

Date of Birth 20th May1985

Gender Female

Languages Known English, Hindi, Bengali

Permanent address- 29/1,PRAFULLA CHAKI ROAD P.O-BARANAGAR, KOLKATA-700036

(Rinku Mittra)

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